Ratings based on 158 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 14 Mar 2024
The villas are not entirely enclosed, i.e. the doors and flooring has space in between so the a/c escapes. It never actually gets cool in the rooms.
5 out of 5
by A verified traveler

Posted 7 Jan 2024
Bungalows were small - I was in one with 2 single beds but they were clean, 2 fans, simple bathroom, quiet - all I needed. Price very reasonable. Simple continental breakfast if you wanted to eat there with homemade bread. Everything cooked nicely. Constant refill station for drinking water - saving SO many plastic bottles! Brilliant and necessary 💚 There was a nice vibe around the pool, good for families. I had 2 massages, both good. Close to the beach, shops variety of places to eat. Bicycle hire etc... Everyone was welcoming, trustworthy and helpful. I met Oscar, the owner, as I left and was delighted to hear how active he is in regards to eco tourism and sustainability both for the environment and the locals. Thank you so much.
4 out of 5
by A verified traveler

Posted 21 Mar 2022
Clean and peaceful
Comment from Hotel Management
3 Apr 2022 by Oscar, Hotel Management
Thanks for your review, and welcome back!
4 out of 5
by A verified traveler from Montreal

Posted 4 Feb 2020
Mellissa and Nick were very helpful and accommodating. I would definitely recommend their resort.
Comment from Hotel Management
4 Feb 2020 by Mellisa, Hotel Management
Many thanks Anonymous, wish we could put a name to the review
5 out of 5
by A verified traveler

Posted 28 Jan 2020
The pictures do not do this property justice. The rooms were beautifully situated as individual private bungalows. The owners of the property were very nice and answered any questions regarding excursions, moped rentals, etc. The breakfast was delicious. And the cats and dogs on the property were the cutest. I would definitely stay at Mook Lanta again!
Comment from Hotel Management
30 Jan 2020 by Mellisa, Hotel Management
Thank you Lrod for your lovely review, be sure to come back soon.
5 out of 5
by A verified traveler

Posted 21 Jan 2020
Comment from Hotel Management
21 Jan 2020 by Mellisa, Hotel Management
Many thanks for your lovely review, whilst I don't know who you are, I hope you return again!
4 out of 5
by A verified traveler

Posted 9 Jan 2020
Nice quiet location and very friendly staff. Good choice of restaurants near by. Good tips on where to go and transfers etc arranged by staff. Rooms clean and comfortable.
Comment from Hotel Management
9 Jan 2020 by Mellisa, Hotel Management
Thank you for your lovely review, but I wish you had not done it anonymously. We like to know who enjoyed their stay. Hopefully we will see you again (whoever you are ;-) ). Kindest regards
5 out of 5
by A verified traveler

Value for money with great service and location

Posted 6 Jan 2020 on Hotels
Overall experience was good. Mellisa was a great owner which helped out in many request and information. Location is just 5 mins walk to Rocky beach and 5 mins walk to the main road which has everything from 7-11, restaurant and bars. If you are ridning/driver do beware their first signage is only for "walk" in and to park you will need to go through another entrance which has totally no signage but just lookout for "Lily resort". A car park signage out there would be perfect for first time customer.
Comment from Hotel Management
6 Jan 2020 by Mellisa, Hotel Management
Thank you Teik for your lovely review. I accept your comments regarding the signage. The original road, used to be not just for walking in, but also you could drive up to us from there. However our neighbours are having a disagreement and have blocked the road for through traffic. We have installed a new sign by our car park, so our guests know where it is and we are currently in talks about a new sign along that road. If anyone is reading this and is bringing a car/motorbike with them, please contact us for directions to our car park. Thanks for taking the time to review us, we do appreciate it.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 May 2019
5 out of 5
by A verified traveler

Wonderful place to stay on Koh Lanta

Posted 9 Mar 2019 on Hotels
I stayed in a bungalow with AC. The room was very clean and tidy and housekeeping attended daily. The bed was very firm. The owners and staff were friendly, helpful and made me feel welcome. The breakfast is incredible, I would stay again just for that. Tea and coffee is available for free throughout the day, and water is available whilst reception is open (7am-7pm). The bungalows get hot during the day therefore I recommend an AC room. I did find the curtains to be thin, which allowed the sun to heat the bungalow quite a lot. I hung towels at the windows to help cool the room and save some energy by running the AC less. Location wise, I'd say this place is ideal if you like some quiet. It's close to many restaurants along the main road and about a 30 second walk from the beach. It's near some bars, but it's a few minutes walk away from the more lively areas further up the beach.
Comment from Hotel Management
16 Apr 2019 by Mellisa, Hotel Management
Many thanks Alistair I am glad you enjoyed your stay with us. Over the low season I am doing a number of improvements and adding softeners to all the beds is one of my main priorities. Another low season project will be to thicken the curtains to reduce the light in the rooms. So I hope you will come back and check that out.