Ratings based on 66 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2022
Front desk Jay was fantastic. Upgraded our room on arrival. Beautiful little island and really underrated spot
by A verified traveler
Posted 9 Jan 2020 on Hotels
Koh Ngai Trang is the place for relax escape from busy day. Join the snorkling trip u find something amazing.
by A verified traveler
Best part of the beach!!
Posted 19 Dec 2018 on HotelsWould highly recommend. Best part of the beach and fewer bungalows than other places on the island therefore less crowded. Worth paying the extra for a Seaview, gorgeous view and beach at your doorstop. Great food and excellent cocktails, would love to stay again!
by A verified traveler
Posted 4 Oct 2018 on Hotels
This place is well-relaxed on the beach. Enjoy the nature. Staff is service minded.
by A verified traveler
Lovely location, beach could be cleaner
Posted 16 Apr 2018 on HotelsThe island is lovely and the hotel is nice although in need of a little TLC in parts. We had a great time, the only shame was the amount of plastic rubbish on the beach, yoghurt pots, water bottles etc. It washes up on the beach overnight, which is a shame in itself but can’t be helped, but the hotel staff don’t seem to take the time to clean the beach. I picked up the rubbish whenever I saw it, and it’s a shared responsibility, but I do think the hotel could do more to maintain the beach as it’s the main selling point for staying here.
Recommended
for Everyoneby A verified traveler from London
Perfect stress-free tropical idyll
Posted 6 Feb 2018
Pros: The staff are so friendly and helpful, whether at the reception, porters, breakfast/evening bar or massage spa.
Cons: A bit more choice at breakfast. The egg station did amazing omelettes though.
Location: Slap bang on golden sands with jungled hills behind. All you need.
A bit of a mission to get to (and for the love of Kylie please avoid Tigerline), but worth it when you arrive. Peaceful, feels remote, idyllic, friendly, relaxed. Everything you want from a Thai island, without what happens on Phi Phi or at Patong. The perfect place to get to straight from colder climes (if anything the long journey helps you fend off the jetlag), and seemed more Robinson Crusoe-esque than Thanya or Fantasy to the south.
Highly recommend a proper massage at the spa - the setting, breeze and nearby waves lapping in will make it memorable.
I’m sure there’s more to do, but I spent my three days (straight from London) largely reading, sleeping, dipping in the sea and generally relaxing. It was everything I needed it to be.
by A verified traveler
It was OK for 2 days
Posted 8 Jan 2018 on HotelsNice place to visit
Recommended
for Everyoneby A verified traveler
Paradise
Posted 11 Apr 2017This was our second time at the Mayalay Resort and we were not disappointed. The lovely Jay at reception always took care of everything we needed with a smile on her face. The restaurant/bar staff were always happy to accomodate any request, in fact, after I asked for some lemon for my tea the first morning, it just appeared on our table every morning after that as soon as the staff saw us arriving.
The bungalows are basic but clean and comfortable. A safe has been added to the rooms this year, which is a big plus.
All in all, a magical setting with lovely, friendly staff. We're booking for next year!!
by A verified traveler
an underrated hotel which we recommend
Posted 2 Feb 2017 on HotelsI booked this as a second choice, our first choice was full by the time we came to book.
I thought it was going to be fine then saw a couple of bad reviews just before our arrival.
We had a nightmare beach hut in koh lipe called zanom and my heart sank. I needn't have worried, we loved this place and it deserves much better ratings than it currently has.
The location is superb and gobsmackingly beautiful. The bungalows themselves are spacious and comfortable while lacking a little decoration and personality they are kept nice and clean.
The whole island suffers a little with slow service and lack of language proficiency sometimes giving the impression of aloofness, but just chill out and relax - you are on what often seems like your own personal paradise.
by A verified traveler
A place to get away from it all
Posted 17 Dec 2016 on HotelsThe island was amazing for what we wanted which was a bit of R&R after the how hectic phi phi and Patong were. The resort is situated in a great location and the staff are very friendly. Breakfast really isn't great, can get the basics but the food runs out and they don't refill it, also they close the breakfast earlier than 10 as they say on check in. But other than that it a perfect place for a couple oor family looking to experience a true type of island lifestyle. Not atms or 7 elevens
