Ratings based on 171 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
We just spent two nights at St James and we loved it. It it right in front lot the Knysna lagoon and offers a great boat ride to all guests, which we enjoyed. We were upgraded on arrival by the very kind staff who man the reception. Knysna is a very interesting destination, we loved the Two Heads excursion to the ocean. We recommend Dt James to all travellers to Knysna and we would like to thank the staff for the very profesional and kind atttitude.
by A verified traveler
Posted 15 May 2024
by A verified traveler
Memorable experience
Posted 18 Dec 2023 on HotelsI felt a bit like royalty.... Such a pleasureable experience! And everyone goes out of their way to help you.... And the free boat ride of course was very nice!
by A verified traveler from Westhill
Posted 21 Oct 2023
Beautiful Hotel in a quiet location. Staff are excellent and trip on the hotel’s own boat is a bonus. Pools are both lovely and our room/suite was lovely with great views of the lagoon.
by A verified traveler
Posted 12 Sep 2023
We really enjoyed our stay here, we stayed in the Lady Anne Suite and it was amazing. The views over the lagoon were super and Sandy could not do enough for us. Was very helpful about suggesting activities for us and restaurants to eat in.
It's a little bit out of town but they can arrange transfer for you which are quite reasonable. We had a really great relaxing stay here.
by A verified traveler
Posted 12 Apr 2023
Lovely hotel right on the lagoon. We had a spectacular view from our room and it was so peaceful waking up to the sightband sound of the still lagoon.
Staff were excellent, very friendly and helpful. Breakfast was amazing too.
by A verified traveler
Posted 9 Feb 2023
Great staff and property. Large and immaculate rooms. A must stay place.
by A verified traveler
Posted 4 Jan 2023
Boat trip was awesome, staff amazing, drinks were outstanding, food was perfect. I will come here again, for sure!
by A verified traveler
The best
Posted 3 Jun 2020 on HotelsThis is our favourite place to stay in Knysna. Great staff, wonderful position, great breakfast.
by A verified traveler
Posted 1 Dec 2019 on Hotels
Service, staff and room were excellent but stay was ruined by no restaurant, no bar, no lounge no T V and very few other Guests. Renovation works in progress which we were not told about. Check before you book
