Ratings based on 11 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2020 on Hotels
Clean accommodation and comfortable bed.
Comment from Hotel Management
26 Mar 2020 by Manager, Hotel Management
Dear Guest thank you for your positive
review and thank you for staying at The Royal Hotel Knysna
by A verified traveler
A very average stay
Posted 7 Jan 2019 on HotelsWe stayed in room 12. Room was basic and lacked any effort to give it personality or interest. No pictures on wall, coloured cushions etc. Room was also dark due to window/door layout. The room was clean which was positive and the breakfast was tasty. Housekeeping was disappointing, on the first day they left no towels and when I asked the evening manager he was very put out at my request for some. On the following day they dragged my suitcase into the adjoining room (I assume to clean) and then never put it back. We didn’t use the gym. Slightly away from main waterfront area (15 min walk) but area was OK. With some effort from the management team this could be a great hotel but it is currently very average.
by A verified traveler
Posted 15 Dec 2018
by A verified traveler
Posted 7 Oct 2018 on Hotels
by A verified traveler
Good family accommodation
Posted 30 Jul 2018 on HotelsGood, two room family apartment at the back of the hotel, which included all the essentials. Comfortable beds, and good service from the staff. I was in town for the marathon and the hotel even offered breakfast at 5am for the runners which was a nice royal touch.
by A verified traveler
Posted 13 Apr 2018 on Hotels
The employees treat is bad, wifi was not working
by A verified traveler
Posted 18 Mar 2018 on Hotels
The place as well as the area was wonderful. Very peaceful and tranquil. They didnt change the sheets though..... But it was beautiful
by Michelle
Don't stay here
Posted 10 Jul 2017 on HotelsThe hotel was one of the worst I've ever stayed in. There was no heat, no remote for the tv and no soap in the bathroom.
by Mh
Posted 4 Jan 2017 on Hotels
the accommodation was actually incomplete for occupation on arrival. Although the bedrooms of the apartment were all spacious and comfortable, the lighting was very bright which compromised the ambiance, it was a bank converted to accomodation It was meant to be self-catering, however the kitchen
was not equipped for self catering. Overall we were comfortable and generally clean,
by A verified traveler
Posted 4 Dec 2016 on Hotels
