Ratings based on 180 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great place to stay
Posted 21 Jan 2024 on HotelsReturn trip to this wonderful hotel great location large rooms lovely views great food and friendly staff
Lee at reception goes the extra mile to make your stay exceptional
by A verified traveler
Posted 29 Oct 2023
Excellent hotel!!!! We were treated like royalty. There was a glitch when we arrived and they showed our reservation had been cancelled. It was a mistake and they got it sorted out and all turned out great! Will definitely be back!!
by A verified traveler
Posted 25 Sep 2023 on Hotels
by A verified traveler
Posted 16 Sep 2023
We stay regularly at Pezula Hotel and this was the worst ever
We booked an interleading family room. In the kids bedroom there were 💩 on the wall next to toilet. Our bed was horrible and hard...kettle not working. We phoned reception to send the golfcart to collect our luggage at check out..non excisting...did not even pitch. We carried all luggage up to our car. Arrived at breakfast we ordered 2x cuppachinos. Staff where shouting an arguing in front of us....we did not get our cappuchinos...I went and asked again where it is and still after another 10min we left without coffee.. Personally It sounded like 1 staff member were not sober. We did not receive the R399 credit..I did asked them about it.. So sad that our favourite Hotel in Knysna was the worst experience ever
by A verified traveler
Posted 7 Aug 2023
Love the property!! Had a great time with my family
by A verified traveler from Quito
Posted 24 Jul 2023
It's a unique property
by A verified traveler
Posted 22 Jul 2023
Pezula Nature Hotel & Spa impressed us with the dual-room adjoining family suite. Plenty of room and upscale furnishings. The restaurant had a great breakfast each morning, a buffet as well as option to order. We had a car rental and went to several sanctuaries in the area. Spa was beautiful and relatively inexpensive. The grounds are kept exceptionally well. If you are in the George/Knysna area, this is a great choice for a hotel in a central location.
by A verified traveler
Fantastic Hotel
Posted 17 Jul 2023 on HotelsFantastic hotel in the most beautiful part the world.
Only issue was no hot water to a take a bath & when asked to have it sorted out, nothing was done:(
by A verified traveler from Quito
Posted 14 Jul 2023
The property is unique
by A verified traveler from Gaborone
Posted 12 Jun 2023
The property is clean with nice room view.
Excellent Spa facility, and the service was excellent which made our stay memorable
