Ratings based on 102 Verified Reviews
4.7 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Georgeous beach hotel
Posted 7 Feb 2024 on HotelsGreat views of the bay from our spacious one bedroom suite. Restaurant was very good also with sea views. Pool is a bit small with limited towels and loungers.
by A verified traveler from Myrtle Beach
Posted 31 Jan 2024
Beautiful resort, very clean, is looking a little tired, needs minor cosmetic paint maintenance.
Otherwise the views, great housekeeping, great food and drinks downstairs make it phenomenal place.
by A verified traveler
amazing
Posted 16 Jan 2024 on Hotelsany issue i had was minor n attended to so promptly! will def be back, amazing stay and would love to frequent. friendly and warm staff… maybe a small jungle gym would help with entertaining little children after a long day at the beach
by A verified traveler
Posted 4 Jul 2023 on Hotels
The villa unit was very comfortable and had lovely sea views from the main room and balcony. The housekeeping was good, just need more attention to detail when replenishing tea sachets for the next morning. Reception was initially not overly welcoming, but thereafter a gent named Nkosi was excellent in helping us.
by A verified traveler
Posted 5 Oct 2021 on Hotels
by A verified traveler from Cape Town
Posted 6 Jan 2021
Incredible position, clean, well appointed with well trained staff. Overall an impressive establishment!
Comment from Hotel Management
6 Jan 2021 by Johlanda, Hotel Management
Dear James,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and we look forward to seeing you again.
Warmest Regards
Reservations Team
by A verified traveler
Posted 21 Oct 2020
Comment from Hotel Management
2 Nov 2020 by Reservations, Hotel Management
Dear Valued Guest,
Thank you for your review and for choosing Brenton Haven Beach Front Resort.
I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest.
Kindest Regards
Reservations
by A verified traveler
Posted 4 Mar 2020 on Hotels
Comment from Hotel Management
4 Mar 2020 by J Stunden, Hotel Management
Dear Gilda
It was a pleasure having you as our guest and we are glad that you enjoyed your stay with us.
Warmest Regards
Reservations
by A verified traveler
Posted 19 Feb 2020
Comment from Hotel Management
4 Mar 2020 by J Stunden, Hotel Management
Dear Valued Guest
Thank you very much for the wonderful review and we are delighted to hear that you enjoyed our services and hospitality.
Warmest Regards
Reservations
by A verified traveler
Posted 29 Dec 2019 on Hotels
Our stay was wonderful.
As a single mom, I felt security visibility would have been comforting. Maybe consider having securities at night during peak periods.
Comment from Hotel Management
31 Dec 2019 by Owen, Hotel Management
Hi Mbali. Thank you for the nice review. I am so glad you enjoyed your stay with us.
We have 24 hour security on the resort. At night we have 2 guards on duty daily. As part of their routine they would patrol past your unit every 20 minutes. With the technology available we are able to monitor this through GPS tracking and confident this is done consistently.
would be great to see you again.
Kind Regards
Owen O'Reilly
GM