Ratings based on 1,090 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Parking was very expensive. Would not recommend to others. Somewhat of a safety issue at night.
by A verified traveler
Posted 23 May 2024
It was a good stay, clean hotel,good staff, close to Thompson Arena.
by A verified traveler
Posted 22 May 2024
I give our stay below average because we did not have working WiFi. The room AC was also very loud.
by A verified traveler
Posted 22 May 2024
Excellent property and staff
by A verified traveler
Posted 22 May 2024
Not only was this hotel pet friendly, they went above and beyond for our pets! there was food and water bowls, a baggie of treats, and a bed waiting in our room for them. the staff was amazing all around! very pleasant stay!
Comment from Hotel Management
23 May 2024 by Customer Service, Hotel Management
Hannah, thank you for your wonderful review! Hilton Knoxville is delighted to hear your pets felt right at home with the special touches provided. It’s fantastic to know our team members' efforts contributed to your pleasant stay. We can’t wait to welcome you all back!
by A verified traveler
Posted 22 May 2024
Nice clean hotel
Comment from Hotel Management
23 May 2024 by Customer Service, Hotel Management
Linda, thank you for your kind words about Hilton Knoxville. The team is delighted to know you enjoyed your stay. We look forward to welcoming you back in the future!
by A verified traveler
Posted 21 May 2024
Staff was very helpful
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Dewey, thank you for your kind words! The team at Hilton Knoxville is delighted to hear you found them very helpful. We're looking forward to welcoming you back.
by A verified traveler
Posted 20 May 2024
NA
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Corey, thank you for taking the time to share your feedback. We're always eager to understand how we can enhance our guests' experiences. If you have any specific comments or suggestions about your stay, we would love to hear them. We hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Hung, thank you for taking the time to rate your stay. If you have any specific feedback, please feel free to share. We hope to have the opportunity to better serve you in the future.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Justin, thank you for your 5-star rating! The Hilton Knoxville team is delighted you had a fantastic stay. We hope to welcome you back soon!
