Ratings based on 980 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Charged me another $50 after I checked out and was 100 miles down the road. No reason, no explanation. I wont use this hotel chain ever again.
by A verified traveler
Posted 16 May 2024
The office manager was very professional, courteous and accommodating - I requested a room change as the first room I was given reaked of cigarette smoke. He promptly changed my room without issue.
Comment from Hotel Management
16 May 2024 by shelly, Hotel Management
Thank you for your review. We appreciate your kind words to our staff . We will show this to our friendly staff . We hope you consider staying with us soon.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by shelly, Hotel Management
Thank you for your rating . We are sorry you did not have an exceptional stay. We hope you consider visiting the hotel again at a later date.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
13 May 2024 by shelly, Hotel Management
Thank you for your rating . We are sorry you did not have a wonderful stay . We hope you consider staying with us again soon.
by A verified traveler
Posted 8 May 2024
The carpet is in need of replacement. You could feel how dirty it was just walking to go to the bathroom. Behind the bathroom door has never been washed and it looked like boogers were on the back of the door. I would not stay there again unfortunately because the staff were excellent.
Comment from Hotel Management
9 May 2024 by shelly, Hotel Management
We are sorry you did not have a good stay .We apologize for any inconvenience. Please rest assure we have looked into your concerns and they have been resolved through the appropriate staff. we hope you will reconsider staying here again.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by shelly, Hotel Management
Thank you for your rating. We hope to see you all again soon.
by A verified traveler
Posted 4 May 2024
First of all when we got there, we tried to come inside the lobby to check in but the doors were locked….you had to go over to a window and stand outside to check in….ehhh seemed a lil sketchy to me! Then we go to park and there are a group of maybe 15 teenagers that were running through the whole parking lot around everyone’s cars playing around…mind you this was midnight!! And this continued for hours! It was a place to sleep and it was clean for the most part! The bed was absolutely horrible…my back and hips hurt! We woke up the next morning and left immediately! I wouldn’t stay there again!
Comment from Hotel Management
6 May 2024 by shelly, Hotel Management
We are sorry for your inconvenience. We will look into your concerns so they will be resolved. We are hopeful that you will consider staying with us again.
by A verified traveler
Posted 28 Apr 2024
Can be noisy during the day bc of the pool area but quiet at night. bath tub was cracked but beds are very comfortable
Comment from Hotel Management
30 Apr 2024 by shelly, Hotel Management
Thank you fort your feedback. We will address your concerns that they will be resolved. We hope you consider staying with us again so that we may make it up to you.
by A verified traveler
Posted 28 Apr 2024
WE HAD TO CONSTANTLY ASK THE MANAGEMENT FOR ESSENTIALS AND THE BREAKFAST WAS TOO LIMITED. PERCY WAS AN EXCELLENT WORKER AND VERY HELPFUL AND FRIENDLY AND INFORMATIVE
LOU AND MARY LAURO
Comment from Hotel Management
30 Apr 2024 by shelly, Hotel Management
Thank you with your feedback . We appreciate the kind words concerning our staff . We will look into your concerns and will resolve them. We are hopeful you consider staying with us at a later time .
by A verified traveler
Posted 28 Apr 2024
Check in was quick and informative..rooms are clean, beds are comfy…got in to late for any pool fun…I’ll be staying here again
Comment from Hotel Management
30 Apr 2024 by shelly, Hotel Management
We are thrilled you had a wonderful stay . We appreciate your kind words . We will inform our staff of your kind words. We thrive for guest satisfaction. We are thrilled you will be staying with us in the future.
