Ratings based on 74 Verified Reviews
3.9 Room cleanliness
3.0 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
was not good that the lift was not working. My room was very nice as was the jacuzzi!
Comment from Hotel Management
23 May 2024 by Anchala , Hotel Management
Dear Brian,It's great to hear that you enjoyed your room and the jacuzzi. However, it's disappointing to hear that the lift wasn't working during your stay. We apologize for inconvenience this may have caused. Your feedback is important to us and we'll do our best to address this . We appreciate your feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 17 May 2024
Loved the room we had with a shower and jacuzzi bath. Big room over looking the street and a river. Staff were exceptionally friendly and welcoming. I loved the fact we could cook our own food in the kitchen and eat at the dining room and use the fridge - brilliant AND most of affordable!
Comment from Hotel Management
23 May 2024 by Anchala , Hotel Management
Dear Julie Angel,It sounds like you had a fantastic experience. A spacious room with a view, friendly staff, and the convenience of cooking your own meals can really make a stay memorable. We're thrilled to hear that you enjoyed the jacuzzi bath and the kitchen facilities. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
by A verified traveler
Posted 12 May 2024
Lovely room. Nice staff. just a shame it seemed half closed with no bar or food and apparently few other guests.
Comment from Hotel Management
14 May 2024 by Anchala , Hotel Management
Dear Richard,It sounds like you enjoyed the room and found the staff to be pleasant. However, the lack of available amenities such as a bar or food options, along with few other guests present, detracted from your experience. Thank you for sharing your experience and we hope to welcome u back for a better experience in the future .
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
3 Apr 2024 by Anchala , Hotel Management
Dear Lorraine,Thank you for your feedback!
by A verified traveler
Posted 27 Feb 2024 on Hotels
by A verified traveler
Posted 12 Feb 2024 on Hotels
by A verified traveler
Posted 16 Jan 2024 on Hotels
by A verified traveler
Lovely jewel of a hotel
Posted 16 Jan 2024 on HotelsCheck in was easy with the instructions from our email, the staff we encountered are all friendly and welcoming.
The hotel is extremely comfortable with a modern twist to an old building.
There is plenty of amenities at the hotel, including space to do your own cooking if desired.
This is a beautiful hotel and we’ll definitely be back
by A verified traveler
Posted 7 Jan 2024 on Hotels
A get away treat. We enjoyed our stay there. Only downside was no hot water for showers. Not ideal but only for one night we coped.
by A verified traveler
Shelter from the storm
Posted 4 Jan 2024 on Hotelsnice informal hotel with great sized rooms the whitest bedding and towels ever, and helpful staff convenient for our exploration of the Borders. Great value for money
