Ratings based on 23 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
All
Comment from Hotel Management
7 May 2024 by Guest Experience , Hotel Management
Thank you for your feedback. We hope to see you again soon.
by A verified traveler
Posted 4 May 2024
This newly-refurbished property was excellent. The staff were very friendly, and the service was great. I would thoroughly recommend staying there.
Comment from Hotel Management
7 May 2024 by Guest Experience , Hotel Management
Thank you for the review. We would love to welcome you back soon.
by A verified traveler
Posted 16 Apr 2024
Friendly welcome and attentive staff, after we found somewhere to park, easily. (Park around the back)
The room was clean and tidy ready for 3 of us. Restaurant and bar was comfortable, food was lovely, (king prawn pizza was👌)
To sum it up, when we return to knaresborough we will stay here again.
Comment from Hotel Management
23 Apr 2024 by Guest Experience , Hotel Management
We would love to welcome you back soon. Thanks for the feedback.
by A verified traveler
Posted 5 Apr 2024
Beautiful place. Friendly staff, great service. Couldn’t ask for more. Will definitely return
Comment from Hotel Management
8 Apr 2024 by Guest Experience , Hotel Management
We would love to welcome you back. Thank you for your kind words.
by A verified traveler
Posted 25 Mar 2024
Very large room and bathroom.
Decor in rooms tasteful
Staff very pleasant and helpful
Comment from Hotel Management
26 Mar 2024 by Guest Experience , Hotel Management
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.
by A verified traveler
Posted 10 Feb 2024
Comment from Hotel Management
11 Feb 2024 by Guest Experience , Hotel Management
Thank you for your rating. See you again soon.
by A verified traveler
Posted 30 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by Guest Experience , Hotel Management
Thank you for your rating. We would love to welcome you back.
by A verified traveler
Newly Renobetd but Rooms Small
Posted 10 Jan 2024 on HotelsNewly renovated Inn with a great looking pub area but the rooms were small.
Bar service was poor and the staff were a bit rude too. Dirty glasses and bottles all over the bar area.
Comment from Hotel Management
31 Jan 2024 by Guest Experience, Hotel Management
Thank you for your feedback, I am sad to hear you did not enjoy your experience with us. I will ensure your feedback is passed on to the team. We hope to see you again and give you the customer experience we pride ourselves on.
by A verified traveler
Great Location
Posted 21 Dec 2023 on HotelsVery welcoming, comfortable and personable hotel. Food was really good and service with a smile.....
Comment from Hotel Management
21 Dec 2023 by Guest Experience , Hotel Management
Thank you for passing on your feedback. We could not be happier that you had a enjoyable stay with us. We hope to see you very soon.
by A verified traveler
Posted 19 Dec 2023 on Hotels
Comment from Hotel Management
20 Dec 2023 by Guest Experience , Hotel Management
Thank you for taking the time to rate us. We hope to see you again soon.
