Ratings based on 720 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Building around the property and located next to a lumber yard
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Richard,We appreciate your feedback regarding our hotel's location. Future development plans are not under our control, but we hope you found your stay comfortable overall. Your comments help us improve our services for all guests.
by A verified traveler
Posted 12 Jun 2024
The young lady did an excellent job at check in. She gave me several room options and was very thorough.
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Hello Rick,We are thrilled to hear that you had a positive check-in experience with us! Our team takes pride in providing excellent service and ensuring our guests have a smooth arrival. It's wonderful to know that you appreciated the effort put into presenting you with different room choices. Your feedback is greatly appreciated!
by A verified traveler
Posted 12 Jun 2024
Nice location to get around
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Mathew,We're delighted to hear you found our location convenient for exploring the area. Your feedback is appreciated as we strive to provide a great experience for all our guests. Thank you for choosing to stay with us.
by A verified traveler
Posted 3 Jun 2024
We spent two days at this location to take some down time. The staff assisted us with whatever we needed and were really pleasant.
The hotel room was clean, the beds were comfortable and the breakfast was good. The pool and hot tub were great, very clean and enjoyable.
We found great places to eat and chill. It was the perfect place to relax before the next week of our adventures.
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Nicole,We are ecstatic to hear that you had a relaxing stay and enjoyed our clean rooms, comfortable beds, and pleasant staff. It's wonderful that you were able to make the most of our pool, hot tub, and breakfast. We're glad to have been part of your journey and hope to welcome you back for more downtime in the future.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Manager, Hotel Management
Hello John, We regret to hear about your experience. Please feel free to contact us directly with any feedback you may have so we can address your concerns and improve our services for the future.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Dan, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Cecil,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back
by A verified traveler
Posted 16 May 2024
pool out of commission, area around facility was broken up and being worked on, staff member walked in without knocking.
Comment from Hotel Management
18 May 2024 by Manager, Hotel Management
Hello Doug,We apologize for any inconvenience caused during your stay. Feedback like yours helps us improve our services. Rest assured, we will address these concerns with our team. We appreciate your understanding and hope to welcome you back for a more enjoyable experience in the future.
by A verified traveler
Posted 15 May 2024
The bathroom wasn't clean, the bathtub drain was clogged and the beds we not made daily and the trash was not emptied.
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello ingrid, We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will ensure our housekeeping team is aware of your comments for better service in the future. Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back for an improved experience.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello Ian,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
