Ratings based on 361 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2023
Walking distance from kokura station with nearby mall and Uomachi Gintengai Street. Room is small but decent with amentities provided. Friendly staff assist with the check in as well as the luggage storage prior check in and post check out.
Comment from Hotel Management
15 Nov 2023 by 東横イン小倉駅南口 フロント伊藤, Hotel Management
Thank you for choosing Toyoko Inn Kokura Station South Exit.We are very happy that you complimented our location and facilities.We look forward to seeing you again.thank you very much.From the front staff
by A verified traveler
Posted 15 Oct 2023
Great location
Comment from Hotel Management
16 Jan 2024 by 東横INN小倉駅南口 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.
by A verified traveler
Posted 19 Sep 2023
Comment from Hotel Management
21 Sep 2023 by 東横INN小倉駅南口 くちこみ担当, Hotel Management
この度は東横イン小倉駅南口をご利用いただき誠にありがとうございます。設備に関しましてお褒めのお言葉をいただき感謝致します。今後とも快適にご宿泊いただけるようスタッフ一同サービス向上に努めて参ります。またのお越しを心よりお待ち申し上げます。
by A verified traveler
Posted 8 Apr 2023
Stayed here for a few days and the Bed was as hard as a rock and the pillow was the same. Also there was no storage in the room.
Comment from Hotel Management
25 Apr 2023 by Receiptionist Takigami, Hotel Management
Thank you for booking in our hotel.I would like to apologies for the inconveniences while you're staying.If you stay or choose our hotel to stay again we will do our best to make you satisfy and relax.Again, thank you for staying and giving us an idea to make our service better . we will work it and we will do our best to make our customer's satisfaction.
by A verified traveler
Posted 20 Jan 2023 on Hotels
Comment from Hotel Management
16 Jan 2024 by 東横INN小倉駅南口 くちこみ担当, Hotel Management
この度は東横イン小倉駅をご利用頂きまして誠にありがとうございます。良い評価もいただき大変嬉しく思います。またのご利用を心よりお待ちしております。
by A verified traveler
Posted 12 Jul 2022 on Hotels
by A verified traveler
Posted 1 Oct 2019
Room good, staff very helpful. Bathroom larger than expected. Bed comfortable.
Recommended
for Everyoneby A verified traveler
Posted 19 Nov 2017
Near Kokura station. Very easy to access. Can walk to Kokura castle. Nice staff. Clean room.
by A verified traveler
Posted 13 Jun 2024
고쿠라역,쇼핑몰 도보 3분, 편의점바로옆, 무료조식,어매너티제공,깨끗한이불, 아늑한객실, 가성비 좋은 비즈니스호텔입니다.한국사람많이없습니다. 멤버쉽가입 고민할만큼 맘에 들었어요
by A verified traveler
Posted 12 Jun 2024
タオルがゴワゴワで臭いが抜けていないのはマイナス点です。
Comment from Hotel Management
13 Jun 2024 by 東横INN小倉駅南口 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊いただきまして誠にありがとうございます。タオル類に関しまして、ご不快な思いをさせてしまい大変申し訳ございませんでした。いただいたご意見を参考に改善に努めて参ります。この度はご利用ありがとうございました。またのお越しをお待ちしております。
