Ratings based on 978 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2024
5 out of 5
by A verified traveler from Otake-shi

Posted 28 Apr 2024
The Executive experience is outstanding. This was ny 2nd time to use the Executive facilities at this location, and both times i was highly impressed with the check in service, quality of the room and the truly outstanding breakfast service in the Executive dining room.
5 out of 5
by A verified traveler from Otake-shi

Posted 24 Mar 2024
Ive stayed at this property several times, but this time was specual as I selected a "superior" room. The service, amenities, acess to VIP level dining and other services was outstanding.
3 out of 5
by A verified traveler

Posted 17 Mar 2024
The view from the room window was nice.　I disliked the smell of urine coming from near the toilet.There are areas for improvement in cleaning."
5 out of 5
by A verified traveler

Best Hotel in Kitakyushu

Posted 17 Jan 2024 on Hotels
I had an excellent stay. The warm welcome and professional service were of a high standard. It was very convenient to come and go by car and train. The room was spacious and well furnished. I loved the view from the room. It’s a beautiful city. Peaceful, relaxing stay. I stayed 3 nights. It would have been nice to have had at least one English TV channel or bilingual options. I miss the Sky Lounge. This is the best hotel in Kitakyushu and will be my first choice for my next trip.
5 out of 5
by A verified traveler

Posted 9 Jan 2024
I enjoyed my stay. I had a good nights rest after a long journey around Kyushu island. It was a great place to stay the night to recharge. Now im heading to Hokkaido and down to Tokyo! Thank you for the hospitality. Would stay again when im back in the city.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2023
5 out of 5
by A verified traveler

Posted 31 Dec 2023
Great hotel super convenient from the station
4 out of 5
by A verified traveler

Posted 24 Nov 2023
It is very close to the hospital where my family was admitted, so it was convenient.
4 out of 5
by A verified traveler from Otake-shi

Posted 15 Oct 2023
The rooms are spacious and comfortable. The views from the hotel upper floors is outstanding. Location is extremely convenient, less than 5 minutes walk from Koura station. Just one issue is the operating hours of in hotel restaurants. They all close very early even on weekends.
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