Ratings based on 85 Verified Reviews
4.7 Room cleanliness
4.2 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Mar 2023
The price is great and basically I like it. The first room we got was infested with a horrible mold smell. They never should have let us use that room. We checked in late at night so we had to stay there that night. Next day a maid came and did the best she could but the smell was there. We had to move all out unpacked stuff and was offered np help to do such. took a half hour to do. Moving to another floor. The room has four windows with no covering and the light is so bright. Like waking up in Wall mart. We took the couch pillows and put them on these for small windows and that saved the day. Isolated location but a ten minute walk to the supermarket. OK for that. In general could be really good. Nice looking place.
by A verified traveler
Posted 27 Mar 2022
beds were wide enough to sleep with a baby but a little hard
Comment from Hotel Management
30 Mar 2022 by カスタマーサポート , Hotel Management
Thank you very much for choosing our hotel.
We would also like to thank you from the bottom of our hearts for taking time out of your precious time to give us your feedback.
We will make every effort to ensure that our guests have a pleasant stay.
We look forward to welcoming you again.
by A verified traveler from Hyogo
Posted 26 Jul 2020
A small, quiet hotel, easy check in. Room has everything, it was convenient to stay with a baby.
I would suggest to offer some bottled water to guests and something to turn off the lights at the door, it automatically turned on every time we walked there, so it was difficult for baby to sleep, while one of us went to bathroom or kitchen
by A verified traveler
Posted 26 Feb 2020
by A verified traveler
Ideal stay for the independent traveller
Posted 16 Nov 2019 on HotelsSpotlessly clean. The room was very modern and the beds were huge.
Parking was not an issue for us but would be difficult on a busy weekend.
GRAND BASE would be our go-to hotel but, unfortunately, they are only on Kyushu. Please build more locations!
by A verified traveler from Hongkong
Posted 20 Oct 2019
Can’t store luggage before check-in time.
The check-in process was complicated.
by A verified traveler
Great apartment style hotel.
Posted 3 Sep 2019 on HotelsThe room was perfect for a family of 4. The beds were plenty big to sleep one adult and one child each. The rooms were super clean. Parking would be the only issue. There are only two parking spots and it is first come first served. There is a parking garage at a local grocery store about a 5 minute walk from the hotel for 500 yen.
by A verified traveler
Posted 25 Jul 2019 on Hotels
No iron for my clothes
by A verified traveler
Posted 5 Apr 2024
門司港レトロまで徒歩で行けました。
港のレストランで早めの夕飯をしている間に日没のタイミングで、夕焼けも見られ、その後の夜の雰囲気も味わいうことができました。
帰り道にスーパーもあり、買い込んで宿のキッチンでアレコレ作り、まるで居酒屋の様な夜を家族で満喫しました。
翌朝もお鍋でご飯を炊き、シラス丼とみそ汁を朝食に作ることができて大満足でした。
お鍋でご飯を上手く炊くことができなかったので、炊飯器があればありがたかったです。
by A verified traveler
Posted 24 Feb 2024 on Hotels
