Ratings based on 95 Verified Reviews

4.3 out of 5
100% of guests recommend
4.7 Room cleanliness
4.2 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Cypress

Posted 30 Jun 2024
for the prize ok
Comment from Hotel Management
1 Jul 2024 by Customer support , Hotel Management
Thank you very much for choosing our hotel.We will continue to make every effort to satisfy our guests. We look forward to welcoming you again.
3 out of 5
by A verified traveler

Posted 14 Mar 2023
The price is great and basically I like it. The first room we got was infested with a horrible mold smell. They never should have let us use that room. We checked in late at night so we had to stay there that night. Next day a maid came and did the best she could but the smell was there. We had to move all out unpacked stuff and was offered np help to do such. took a half hour to do. Moving to another floor. The room has four windows with no covering and the light is so bright. Like waking up in Wall mart. We took the couch pillows and put them on these for small windows and that saved the day. Isolated location but a ten minute walk to the supermarket. OK for that. In general could be really good. Nice looking place.
4 out of 5
by A verified traveler

Posted 27 Mar 2022
beds were wide enough to sleep with a baby but a little hard
Comment from Hotel Management
30 Mar 2022 by カスタマーサポート , Hotel Management
Thank you very much for choosing our hotel. We would also like to thank you from the bottom of our hearts for taking time out of your precious time to give us your feedback. We will make every effort to ensure that our guests have a pleasant stay. We look forward to welcoming you again.
5 out of 5
by A verified traveler from Hyogo

Posted 26 Jul 2020
A small, quiet hotel, easy check in. Room has everything, it was convenient to stay with a baby. I would suggest to offer some bottled water to guests and something to turn off the lights at the door, it automatically turned on every time we walked there, so it was difficult for baby to sleep, while one of us went to bathroom or kitchen
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Feb 2020
4 out of 5
by A verified traveler

Ideal stay for the independent traveller

Posted 16 Nov 2019 on Hotels
Spotlessly clean. The room was very modern and the beds were huge. Parking was not an issue for us but would be difficult on a busy weekend. GRAND BASE would be our go-to hotel but, unfortunately, they are only on Kyushu. Please build more locations!
1 out of 5
by A verified traveler from Hongkong

Posted 20 Oct 2019
Can’t store luggage before check-in time. The check-in process was complicated.
5 out of 5
by A verified traveler

Great apartment style hotel.

Posted 3 Sep 2019 on Hotels
The room was perfect for a family of 4. The beds were plenty big to sleep one adult and one child each. The rooms were super clean. Parking would be the only issue. There are only two parking spots and it is first come first served. There is a parking garage at a local grocery store about a 5 minute walk from the hotel for 500 yen.
5 out of 5
by A verified traveler

Posted 25 Jul 2019 on Hotels
No iron for my clothes
4 out of 5
by A verified traveler

Posted 6 Oct 2024
숙박시설 자체는 좋았으나 모지코항에서 걷기가 멀고 주변에 아무것도 없음