Ratings based on 176 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Good for a short trip
Comment from Hotel Management
16 Jun 2024 by 東横INN北上駅新幹線口 くちこみ担当, Hotel Management
先日はご宿泊頂き誠にありがとうございました。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。お客様のまたのご来館を心よりお待ち申し上げます。
by A verified traveler
Posted 9 Jul 2023 on Orbitz
Front desk staff was very kind and the complementary curry was great :)
Comment from Hotel Management
7 Aug 2023 by Toyoko-inn Kitakami-eki shinkansen, Hotel Management
Thank you very much for staying with us this time.We would like to appriciate for your kind reviews.We are looking forward to seeing you again at Toyoko-inn.Again, our sincere thanks for the comment you gave us.Sincerely yours,
by A verified traveler
Posted 16 Feb 2023 on Wotif
Easy checkin,helpful staff,short walk to train station and good value for money
by A verified traveler
Budget hotel in city center
Posted 2 Jan 2021 on HotelsEverything was good except we were given a room which wasn't clean but after we complained they moved us to another room
by A verified traveler
Posted 13 May 2020 on Hotels
by A verified traveler
Great for one night
Posted 29 Sep 2019 on HotelsPerfect for a stop over night. Near the train station. Very helpful front desk. Tasty Japanese breakfast.
by A verified traveler
Posted 28 Sep 2019
by A verified traveler
Posted 2 Jun 2024
特に問題不満ありませんでした。
Comment from Hotel Management
5 Jun 2024 by 東横INN北上駅新幹線口 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。今後も館内全スタッフ一丸となりまして、皆様にお寛ぎの場とご満足をご提供出来ますように取組んでまいります。お客様のまたのお越しをお待ちしております。
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 31 Mar 2024
朝食のおかずにもう少し洋食があったら嬉しいです
Comment from Hotel Management
1 Apr 2024 by 東横INN北上駅新幹線口 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。次回ご来館いただけた際には更なるおもてなしをご提供できますよう従業員一同、精進して参ります。
