Ratings based on 151 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2023
hospitality was excellent beautiful location close to train station. Breakfast excellent
Comment from Hotel Management
26 Oct 2023 by HotelCityplazaKitakami, Hotel Management
Thank you for choosing to stay at our hotel this time. We look forward to welcoming you again in the future.
by A verified traveler
Posted 11 Feb 2023
Comment from Hotel Management
8 Mar 2023 by ホテルマネージャー, Hotel Management
この度はホテルシティプラザ北上をご利用いただきまして、誠にありがとうございます。今後もお客様にご満足いただけるホテルを目指し、精一杯努めて参ります。またのお越しを心よりお待ち申し上げております。
by A verified traveler
Posted 3 Apr 2022 on Hotels
The view from our room was great and the breakfast buffet was good but the room itself is a bit shabby.
Comment from Hotel Management
4 Apr 2022 by ホテルマネージャー, Hotel Management
Thank you very much for choosing our hotel. We look forward to welcoming you again.
by A verified traveler
Posted 28 Aug 2019 on Hotels
Comment from Hotel Management
7 Sep 2019 by ホテルシティプラザ北上, Hotel Management
ご利用ありがとうございます。またのお越しをお待ちしております。
Recommended
for Everyoneby A verified traveler
Posted 8 Aug 2018
very convenient, comfortable, ecomomy hotel to stay
Comment from Hotel Management
15 Aug 2018 by Hotel City Praza Kitakami Front Tada, Hotel Management
Thank you for staying.
We want you to stay over again.
Recommended
for Getaway With Friendsby A verified traveler
Excellent value
Posted 12 Feb 2018 on HotelsExcellent value, great location.
Comment from Hotel Management
7 May 2018 by Ｈｏｔｅｌ Ｃｉｔｙ Ｐｌａｚａ Ｋｉｔａｋａｍｉ Ｆｒｏｎｔ, Hotel Management
Thank you for using.
I will be waiting again.
Ｔｈａｎｋ ｙｏｕ．
by A verified traveler
Posted 26 Oct 2017 on Hotels
good
Comment from Hotel Management
28 Oct 2017
I am waiting for you to come again.
Thank you.
Recommended
for Everyoneby A verified traveler from Hong Kong
Great location, comfortable stay
Posted 3 May 2017
Pros: The location
Cons: The room is too warm. I think there is no air-conditioning in the room.
Location: One can visit Kitakami Tenshochi Park
The hotel is close to JR station which is great. We arrived early at the hotel. Front desk staff was very helpful and friendly. She processed our check-in as soon as the room was available, so we did not have to wait for the official check-in time. We had a good lunch in the hotel Japanese restaurant. Room is clean and has a superb view overseeing the river.
by A verified traveler
Posted 9 Apr 2024
コンセントの場所が少ない点が残念。ベッドサイドのコンセントに調光スイッチと連動しているので、部屋を暗くすると電源も落ちます。
Comment from Hotel Management
9 Apr 2024 by HotelCityplazaKitakami, Hotel Management
この度はホテルシティプラザ北上をご利用いただきまして、誠にありがとうございます。お客様にはお部屋内のコンセントにつきましてご不便をお掛け致し大変申し訳ございませんでした。早急なご対応は難しい所ではございますが、貴重なご意見を今後の改善点の参考とさせていただきたいと存じます。お客様にご満足いただけるホテルを目指し、今後もサービスの向上に努めて参ります。またのお越しを心よりお待ち申し上げております。
by A verified traveler
Posted 30 Jan 2024
Comment from Hotel Management
21 Mar 2024 by HotelCityplazaKitakami, Hotel Management
この度はホテルシティプラザ北上をご利用いただきまして、誠にありがとうございます。今後もお客様にご満足いただけるホテルを目指し、サービスの向上に努めて参ります。またのお越しを心よりお待ち申し上げております。
