Ratings based on 985 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Hotel was perfectly placed. Staff were amazing. Room was well kept. Bed was comfortable. Stayed 3 nights. Will return again
by A verified traveler
Posted 4 Sep 2024
I liked the fact that I was able to get some really good sleep while here. Loved the staff. Very accomodating. Would visit again.
Comment from Hotel Management
4 Sep 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
by A verified traveler
Posted 21 Aug 2024
Great experience!!
Comment from Hotel Management
22 Aug 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for choosing to stay at ANA CROWNE PLAZA Okayama. We are pleased to share your precious, heart-warming feedback with each and every one of us so that we will be able to make your next stay even more comfortable. Once again, thank you very much for your feedback. We are looking forward to welcoming you. Sincerely yours,
by A verified traveler
Posted 28 Jul 2024
The hotel is a bit outdated
Comment from Hotel Management
28 Jul 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for using ANA Crowne Plaza Hotel Okayama.We apologize for the inconvenience and discomfort caused regarding the facilities in your room. As for the facilities, some of them are showing signs of aging, and we will make efforts to improve them little by little. Thank you for your valuable feedback.We look forward to seeing you again.
by A verified traveler
Posted 25 Jul 2024
Property very nice. Just the toilet had a strange smell
Comment from Hotel Management
25 Jul 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
by A verified traveler
Posted 15 Jul 2024
The ANA Crowne in Okayama was a great location, very close to the train station. Staff was nice and property clean.
Comment from Hotel Management
15 Jul 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for choosing to stay at ANA CROWNE PLAZA Okayama. We are pleased to share your precious, heart-warming feedback with each and every one of us so that we will be able to make your next stay even more comfortable. Once again, thank you very much for your feedback. We are looking forward to welcoming you. Sincerely,
by A verified traveler
Posted 30 Jun 2024
Reasonable price and clean
Comment from Hotel Management
1 Jul 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for choosing to stay at ANA CROWNE PLAZA Okayama. We are pleased to share your precious, heart-warming feedback with each and every one of us so that we will be able to make your next stay even more comfortable. Once again, thank you very much for your feedback. We are looking forward to welcoming you. Sincerely,
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
13 Jun 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for using ANA Crowne Plaza Hotel Okayama.We look forward to seeing you again.
by A verified traveler
Very nice hotel adjacent to the train station
Posted 9 Jun 2024 on HotelsWe used the hotel as a base for exploring the greater Okayama area, and its proximity to the train station was very convenient. The hotel was immaculate and service excellent.
Comment from Hotel Management
11 Jun 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you for choosing ANA Crowne Plaza Hotel Okayama.Thank you very much for your many compliments.All of our staff are very happy to receive your compliments regarding our customer service. As our customers have said, our hotel is directly connected to the station by a connecting bridge, so even on rainy days you can get to the hotel without getting wet. Thank you very much for taking the time out of your busy schedule to post.We look forward to seeing you again.
by A verified traveler
Posted 9 Jun 2024
Staff were friendly and the location was great for a stopover since it is right beside the JR station. The hotel is a little older but very well maintained and clean and I had the biggest hotel room yet in Japan. Would stay again for sure.
Comment from Hotel Management
10 Jun 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for choosing to stay at ANA CROWNE PLAZA Okayama. We are pleased to share your precious, heart-warming feedback with each and every one of us so that we will be able to make your next stay even more comfortable. Once again, thank you very much for your feedback. We are looking forward to welcoming you. Sincerely,
