Ratings based on 30 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by CH, Hotel Management
Dear sergi,Thank you very much for your excellent review. We are ever so pleased that you have had such an enjoyable stay. Best regards,The management
by A verified traveler
Posted 13 Apr 2024
Second time staying at the hotel and had an even better experience this time round. Room upgraded on arrival and excellent service from start to finish. Splash park is a great addition and is away from the busy pool area meaning it is a lot quieter. I would definitely say that this hotel is a good option for all but would especially recommend for young families. Thank you to the staff for providing such a great experience!
Comment from Hotel Management
14 Apr 2024 by CH, Hotel Management
Dear Kulvinder,We are delighted that you have had a second holiday with us and thankful for your kid comments and patronage. We hope that we have the opportunity to see you in the years to come. Best regards,The management
by A verified traveler
Posted 14 Dec 2023 on Hotels
Comment from Hotel Management
18 Dec 2023 by CH, Hotel Management
Dear Giannis,Thank you for your excellent review. We are happy to hear that you have had such an amazing experience and hope to see you return. Best regards, The management
by A verified traveler
Posted 28 Oct 2023
Hotel was good with an ideal location. Most of the guest were all inclusive and so not all inclusive guest did not get correct measures of drinks with beer being served in small cardboard cups and charging for a pint. Evening entertainment was poor and not space in the Terrance bar.
Comment from Hotel Management
30 Oct 2023 by CH, Hotel Management
Dear Elliott,Thank you for mentioning this. We would like to clarify to other readers that we don't charge by the pint but by the unit. Your overall comments are truly welcome and will be taken into even further consideration for our future development. Best regards,The management
by A verified traveler
Posted 18 Oct 2023
Wow! Beautiful property, the staff was awesome. They were so helpful David, Nata, Laura, Hamor (hope I got Hamors name right)..they were all very good, the service was excellent. Food very good, the scenery is amazing and was impressed with the cleanliness. Thank you all
Comment from Hotel Management
19 Oct 2023 by CH, Hotel Management
Dear Diana, Thank you for your wonderful comments. These are truly motivating for us. Best regards,The management
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
9 Oct 2023 by CH, Hotel Management
Dear Michael,Thank you for your excellent review. We are truly delighted to hear that you had an amazing stay with us.Best regards,The management
by A verified traveler
Nice hotel but too busy.
Posted 4 Sep 2023 on HotelsHotel was in generally a good condition but some issues with pool lights hanging off in the pool, tiles coming off etc. Hotel was extremely busy, had a to wait to find tables for breakfast etc. Also some of the staff were often arguing and shouting at other staff. did inform the hotel but no follow up. Amazing views from our sea view room and the children loved the slides which were great, best part of the hotel.
Comment from Hotel Management
5 Sep 2023 by CH, Hotel Management
Dear Chris,Thank you for your review and precious feedback. You had indeed visited us during the peak of the season and with any guests wanting to dine at the same time at breakfast even though the hotel advises to avoid peak times at breakfast. The hotel also takes this into consideration and opens alternative seating areas for breakfast to facilitate it's guests. The maintenance matters that you have mentioned were resolved immediately when spotted. We are of course delighted that the kids enjoyed the splashpark and that you appreciated the sea view room's views. We hope that we have the opportunity to see you at the hotel once again maybe in the Autumn or Spring. Best regards,The management
by A verified traveler
Family vacation
Posted 4 Sep 2023 on HotelsAwesome hotel, literally feels like a village, you can always find a spot that isn’t crowded, and there are plenty of stuff for children plus the food is great. Will definitely comeback.
Comment from Hotel Management
4 Sep 2023 by CH, Hotel Management
Dear Dan,We are really delighted to hear that you will be returning and happy that you have had such a wonderful experience. It's also motivating to hear that the kids activities and the food were to you expectations. Best regards,The management
by A verified traveler
Posted 3 Sep 2023 on Hotels
Comment from Hotel Management
4 Sep 2023 by CH, Hotel Management
Dear Fraser,Thank you for your excellent review. We are delighted that you have had an enjoyable stay. Best regards,The management
by A verified traveler
Posted 1 Sep 2023
Great resort! Had a wonderful vacation
Comment from Hotel Management
4 Sep 2023 by CH, Hotel Management
Dear Dror,Thank you so much for your kind review. We are truly delighted that you have had such wonderful stay with us. We hope to see you return. Best regards,The management
