Ratings based on 1,106 Verified Reviews

3.8 out of 5
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 May 2024
👍👍👍
2 out of 5
by A verified traveler

Posted 20 May 2024
I enjoy my stay but I was being discriminated in serveral areas though out the resort
5 out of 5
by A verified traveler from Brooklyn

Posted 20 May 2024
Perfect
5 out of 5
by A verified traveler

Posted 19 May 2024
all very convenient for a visit to the parks, excellent service
5 out of 5
by A verified traveler

Posted 19 May 2024
Great time!
5 out of 5
by A verified traveler

Posted 19 May 2024
We had a very good stay and experience staff was very friendly respectful if there was anything we needed they helped worrie free !! We stayed in the newly renovated villa very clean everything we needed was there and didn’t have to worry about anything . All the amenities were awesome and very good for a family vacation !! You really didn’t have to go anywhere all the pools and hot tubs were very clean and Resturants were amazing and very good
5 out of 5
by A verified traveler

Posted 18 May 2024
Everything
4 out of 5
by A verified traveler

Posted 14 May 2024
Property is okay but the hype was way overrated. Small pools between buildings. Rooms not updated in a LONG time. Took 3 days for freezer to freeze an ice tray. No ice machines on site. Water park not included. Cost $25 pp per day!!! Received numerous phone calls wanting to sell time share and left notes on door. Customer service was very nice and helpful when needed.
5 out of 5
by A verified traveler

Posted 14 May 2024
Thank you
5 out of 5
by A verified traveler

Posted 14 May 2024
We loved the one bedroom villa we stayed at. It was super close to Walmart, and had plenty of dining options. There is a Starbucks on property which made getting my morning coffee a breeze. The pools were great! The only thing I wish had been posted prior to my booking, is that the Pirate Water Park is $25 per person, whether you are swimming or not. It's absolutely worth it, but I wish I had known earlier.