Ratings based on 4,002 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
Inspirational paintings with soft music. Good breakfast
by A verified traveler
Posted 19 Jun 2024
Our toilet was not working
by A verified traveler from Grand Prairie
Posted 18 Jun 2024
Duilio was the kindest person. Greeted us with a smile and remembered us at breakfast.
The gate access is the worse. You have to be buzzed in. It was storming, thankfully a vehicle was in front of us. The access button is high not made for cars only SUVs will comfortably access it.
by A verified traveler
Posted 18 Jun 2024
by A verified traveler
Posted 17 Jun 2024
Good value
by A verified traveler from Jacksonville
Posted 17 Jun 2024
Very recommended place to stay with the family or friends.
by A verified traveler
Posted 17 Jun 2024
Breakfast was good
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 17 Jun 2024
Great price , friendly and helpful staff ! Would definitely stay again
Comment from Hotel Management
17 Jun 2024 by PLH, Hotel Management
Thank you for choosing to stay with us!. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Guest Experience Team.
by A verified traveler from Brookline
Posted 17 Jun 2024
Clean and everything as expect for a budget hotel
Comment from Hotel Management
17 Jun 2024 by PLH, Hotel Management
Thank you for your comments. We are very pleased to hear you had a good stay overall. However, we understand that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to all the teams involved. Next time, don't hesitate to come by our front desk for any question or matter needed to be solved. It will be our pleasure try our very best to make your stay a memorable one! Thank you and look forward to seeing you soon. Palazzo Lakeside Hotel.
