Ratings based on 221 Verified Reviews
3.2 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
This place is horrible! Stay away! You literally getting what you pay for! We had a lizard on the bed in our room, then the tv moved us to a different one that was smell horrible, the third room we moved in had a cockroach. We booked a different hotel, and the owner didn’t wanna give me any refund! Also, people smoking all over the place, in the non smoking area as well. Stay away, and avoid the hustle if u want a nice vacation.
by A verified traveler
Posted 25 Apr 2024
Me gusto que fue accesible a los puntos a dirigirme.
by A verified traveler
Posted 15 Apr 2024
The manager is the best, she was super pleasant and had the information available I needed on the phone and in person. My loss is her name but took care of everything I needed on 4/13/24 and 4/14/24 till 11:00 both days
Comment from Hotel Management
16 Apr 2024 by post reviews, Hotel Management
Dear Allan,Thank you for your amazing review. It was truly a pleasure taking care of all of your needs. Please come see us again soon and take care.Veronica KingManager(407)887-2223super8travelodge@gmail.com
by A verified traveler
Posted 14 Apr 2024
Las sabanas tenian manchas pero todo bien.
Comment from Hotel Management
15 Apr 2024 by post reviews, Hotel Management
Thank you for sharing your experience and awarding us with a 4 out of 5 rating! We're thrilled to hear that you enjoyed your time with us. Your feedback is invaluable as it helps us to identify areas where we excel and where we can improve. If there's anything specific you think we could do better to earn that elusive fifth star next time, please don't hesitate to let us know. We look forward to welcoming you back soon for an even better experience!
by A verified traveler
Posted 14 Apr 2024
Nice room with usb and 110 plugs everywhere!
Comment from Hotel Management
14 Apr 2024 by post reviews, Hotel Management
I hope this message finds you well. I wanted to take a moment to express my heartfelt gratitude for the wonderful review you left for us.Your kind words truly mean the world to us and serve as a source of inspiration for our entire team. Knowing that we were able to meet and exceed your expectations fills us with immense pride and satisfaction.We strive to create memorable experiences for all our guests, and it brings us great joy to hear that you enjoyed your stay with us. Your feedback reaffirms that we are on the right path and motivates us to continue delivering exceptional service.Please rest assured that your review will be shared with everyone here at [Hotel Name], as it serves as a testament to their hard work and dedication.Once again, thank you for choosing to stay with us and for taking the time to share your positive experience. We look forward to welcoming you back soon for another fantastic stay.Warm regards,Veronica KingManagerSuper 8 / TravelodgeUser
by A verified traveler
Posted 13 Apr 2024
During my stay, I was bitten by a spider, which has put me in the hospital! I have been inconvenienced by this hospital. Stay to lose a job that I recently just got. When I told him I was bitten by a spider and then I was having trouble walking, they did nothing and they did not
Comment from Hotel Management
16 Apr 2024 by post reviews, Hotel Management
Dear [Guest's Name],I hope this message finds you well.I am writing to express my sincere apologies for any discomfort or inconvenience you may have experienced during your recent stay with us. Your comfort and satisfaction are our top priorities, and it deeply concerns us to learn that your expectations were not met.We understand the importance of providing a seamless and enjoyable experience for all our guests, and we regret that we fell short of that standard during your visit. Please know that your feedback is invaluable to us, and we are taking immediate steps to address the issues you encountered to prevent similar occurrences in the future.We would like to extend our gratitude for bringing these matters to our attention and for giving us the opportunity to improve. Your satisfaction is paramount to us, and we are committed to making it right for you.If there is anything specific, we can do to rectify the situation or if you have any further feedback to share, please do not hesitate to reach out to us directly. Your comfort and happiness are our utmost priorities, and we are here to ensure that your future experiences with us are nothing short of exceptional.Once again, please accept our sincerest apologies for any inconvenience caused. We genuinely appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant stay in the future.Warm regards
by A verified traveler
Posted 9 Apr 2024
room was clean and comfortable.
check in was quick and easy.
cheap price.
satisfied with my stay.
Comment from Hotel Management
11 Apr 2024 by post reviews, Hotel Management
Thank you, Angela, for your amazing review. We appreciate your time and business to help us succeed our goal to serve our guest with excellent hospitality. Please visit us again soon.
by A verified traveler
Posted 8 Apr 2024
The property looked clean but there was an extremely strong odour in the room. We also attended the free breakfast, but by the time we got there, there was barely any food left and they didn’t replenish the supply.
Comment from Hotel Management
8 Apr 2024 by Felix, Hotel Management
Thank you for taking the time to share your feedback with us. We are disappointed to hear that your recent stay did not meet your expectations.We apologize for the strong odor in your room and any inconvenience it may have caused. Please know that we take cleanliness and hygiene very seriously, and we are addressing this issue with our housekeeping team to ensure that our rooms are fresh and inviting for all our guests.Regarding the breakfast experience, we sincerely apologize for the lack of food and the failure to replenish the supplies promptly. We understand how important it is to start the day off right with a satisfying meal, and we regret that we fell short in this regard. Rest assured, we are working to improve our breakfast service to ensure that all guests have a pleasant dining experience.Your feedback is invaluable to us as we strive to continuously improve the quality of our accommodations and services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Please feel free to reach out to us directly if there is anything else we can do to assist you or if you would like to discuss your stay further.
by A verified traveler from Hawthorne
Posted 7 Apr 2024
The mattress was stained with blood. The sheets had hairs.the shower curtain looked and smelled moldy
Comment from Hotel Management
8 Apr 2024 by Felix, Hotel Management
We sincerely apologize for the unacceptable conditions you encountered during your recent stay with us. Your feedback is deeply concerning, and we take these matters very seriously.The issues you have highlighted regarding the stained mattress, unclean sheets, and moldy shower curtain are completely unacceptable and do not reflect the high standards of cleanliness and comfort we strive to uphold. Please rest assured that we are investigating this matter urgently with our housekeeping team to address and rectify these issues immediately.Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we deeply regret that we fell short of meeting your expectations during your stay. Your feedback is invaluable in helping us identify areas for improvement, and we are committed to taking corrective actions to prevent such incidents from occurring in the future.We understand the impact that these issues had on your stay, and we sincerely apologize for any inconvenience or discomfort caused. We hope that you will allow us the opportunity to regain your trust and provide you with a much-improved experience during any future visits.Please do not hesitate to reach out to us directly if there is anything else we can do to assist you or if you would like to discuss your stay further.
by A verified traveler
Posted 30 Mar 2024
The morning front desk woman was great!! Very nice and helpful!!
Comment from Hotel Management
3 Apr 2024 by post reviews, Hotel Management
Thank you for your positive feedback Kristopher! We appreciate you giving us the chance to serve you while your stay with us. Please visit us again soon!
