Ratings based on 1,285 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from East Providence
Posted 20 May 2024
The property itself was as expected. Our only disappointment was the quality of food offered and the price of the drinks at the bar. We ordered from the bar on day 1 and never did again! Drinks were very expensive and the grilled chicken was a microwaved patty. The bartenders attitude was like we were bothering him. At checkin the staff was very pleasant and friendly. Overall, we would stay again.
by A verified traveler from Tacoma
Posted 20 May 2024
Found roaches and floors and bed were noisy
by A verified traveler
Posted 19 May 2024
Very nice place! Pool and lazy river are amazing! Room was very clean! Will definitely be back !
Comment from Hotel Management
21 May 2024 by General Manager, Hotel Management
It was a pleasure hosting you at FantasyWorld Resort. Your compliments to our pool area and lazy river are very much appreciated. It is also amazing to learn you were comfortable in your room. We look forward to your return.Manager
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by Keith D, Hotel Management
Thank you Christina!
by A verified traveler from Syracuse
Posted 11 May 2024
We really liked the water park, the kids never got bored. The villa was gorgeous. Definitely will go back.
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Dear Danielle,Thank you! It was a delight to welcome you and your family to FantasyWorld Resort, and we are thrilled you were impressed with your stay. Your kind comments about our wonderful water park and gorgeous accommodations are appreciated and will be shared with the team. We look forward to welcoming you back for another amazing five-star experience.Manager
by A verified traveler from Macomb
Posted 10 May 2024
Comment from Hotel Management
12 May 2024 by Keith D., Hotel Management
Thank You Brianna!
by A verified traveler
Posted 8 May 2024
Was very upset when we checked in a Friday night and had to be moved by Saturday morning because of a leak in the ceiling!
Comment from Hotel Management
8 May 2024 by General Manager, Hotel Management
Dear Stacey,Thank you for sharing your experience. Please accept our apologies for the inconvenience you experienced during your first night. Rest assured, we're addressing the concern you encountered to ensure it does not happen again. We appreciate your understanding and hope to have an opportunity to offer you a seamless and enjoyable stay in the future.Manager
by A verified traveler
Posted 7 May 2024
Wish it had more direction signs for front desk, and activities. The unit we were in was run down and our screen door was broke
When we tried to use the slides and lazy river on our one day to enjoy the pool (reason we book) it was closed for painting so very unhappy about that. Will book again all around clean and people are nice
Comment from Hotel Management
8 May 2024 by General Manager, Hotel Management
Dear Amanda,Thank you for choosing FantasyWorld Resort to host your stay. We're sorry to hear about the inconvenience you experienced during your stay, and we regret that you weren't able to fully enjoy the pool area. However, we are glad you found our facilities clean and our staff friendly. Thank you for choosing us, and we hope to welcome you back and show you all that we have to offer on your next visit.Manager
by A verified traveler
Posted 6 May 2024
Hi
Comment from Hotel Management
7 May 2024 by Keith D., Hotel Management
Thank you Christopher
by A verified traveler
Posted 6 May 2024
Amazing staff.
Comment from Hotel Management
6 May 2024 by Keith D., Hotel Management
Thank you Marie!
