Ratings based on 665 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Dont expect any luxury in this hotel. You have to remember the hotel is well above the Artic Circle. The car park is unmade, the hotel corridors and rooms are somewhat utilitarian. However, the staff were great and very helpful.
There is a good bar, great dinning area and lovely conservatory area, along with an adjacent Thai cafe.
.
by A verified traveler
Posted 20 Mar 2024
The breakfast buffet was very good, pancakes for the kids, fresh bread with an excellent variety of toppings including smoked and cured salmon. The sauna was very nice (note that it is a co-ed shared sauna). But the indoor pool was not heated (at least not sufficiently for my taste).
Much of the area around the hotel was under construction. The library room was closed due to remodel.
The room was very nice with a bunk bed for the kids.
Comment from Hotel Management
25 Mar 2024 by Receptionen, Hotel Management
Hello Johanthan! Im so glad that you enjoyed your stay at our hotel, and sorry about the pool. I wish you a lovely day and I hope you will consider staying with us again so we can give you a exellent stay next time! Best regards Ebba
by A verified traveler
Posted 19 Mar 2024
Nice lobby and restaurant
Comment from Hotel Management
20 Mar 2024 by Receptionen, Hotel Management
Hi Gia,Thank you for the review.Kind regardsTina
by A verified traveler
Decent Pace to Stay in Kiruna
Posted 26 Feb 2024 on HotelsWe stayed in the new building and it was quiet and comfortable. The comforters on the bed were very effective in keeping us warm at night and the heated bathroom floor was appreciated.
The location is close to the old police station bus stop, a plus for those coming from or to the airport.
Comment from Hotel Management
28 Feb 2024 by Receptionen, Hotel Management
Hi Kurt,Thank you for the review.Nice to hear that you had a pleasant stay with us!Kind regardsTina
by A verified traveler
Posted 20 Feb 2024 on Hotels
by A verified traveler
Posted 16 Feb 2024
Rooms were clean and simple, quiet despite lots of people staying. Only complaint was that WiFi was really spotty- would drop frequently and poor signal at our room. Otherwise OT was all fine!
Comment from Hotel Management
19 Feb 2024 by Receptionen, Hotel Management
Hi Mary,Thank you for the review.Yes we have had a little bit of a problem with the WiFi lately, unfortunately.Hope that you had a pleasant stay depspite of this.Kind regardsTina
by A verified traveler from Rochelle Park
Posted 11 Feb 2024
Breakfast at the hotel is delicious and you can pick from a variety of options. Bread is just made fresh and delicious. Pub is also nice, good ambiance, good drinks, and burgers are great
Comment from Hotel Management
19 Feb 2024 by Receptionen, Hotel Management
Hi Monica,Thank you for the review.Im glad to hear that you have enjoyed your stay here with us.Kind regardsTina
by A verified traveler
Posted 27 Jan 2024
Property was nice. It has a few dining options that are good. Breakfast was very good.
Comment from Hotel Management
19 Feb 2024 by Receptionen, Hotel Management
Hi Brian,Thank you for the review.Kind regardsTina
by A verified traveler
Posted 16 Jan 2024
Comment from Hotel Management
19 Feb 2024 by re, Hotel Management
Hi Brian,Thank you for the review.Hope you had a great stay here with us!Kind regardsTina
by A verified traveler
Posted 4 Jan 2024
Comment from Hotel Management
19 Feb 2024 by Receptionen, Hotel Management
Hi Joy,Thank you for your review.Kind regardsTina
