Ratings based on 23 Verified Reviews

3.8 out of 5
75% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Jul 2023
I liked my private room. I stayed 3 nights and really appreciated the simplicity of the facility. Everything you need is there.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2023 on Hotels
2 out of 5
by A verified traveler

Posted 24 May 2023
Wi-Fi so bad the price one £80 room. You can’t get Wi-Fi in room no chair in room
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Will stay here again

Posted 18 Aug 2019 on Hotels
First time in a youth hostel as an adult (and since the 80s) was a surprisingly pleasant experience. A private twin room for myself and my 12 yo daughter was great, shared facilities not too much of an issue even though the place was busy. Could do with more fridge space for guests, but ambient storage is plentiful, and the kitchen area and supplies ample for everyone. Location is great: within easy walking distance of the bus station for the able-bodied even with a heavy suitcase in tow, 10 minutes walk from 3 supermarkets and multiple takeaway food outlets (all independant, no chains), and within 10 minutes to the town centre and major attractions. Staff were available during advertised hours; friendly and efficient whenever encountered
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2019 on Hotels
5 out of 5
by A verified traveler

Posted 7 Jul 2019
Very friendly place and in a great location. On town service bus route on the hour until 6.00pm but everywhere was within walking distance.
Comment from Hotel Management
8 Jul 2019 by Guest Relations manager, Hotel Management
Thank you for the review, we are glad you enjoyed your stay at Kirkwall, and that you found everyone friendly
3 out of 5
by A verified traveler

Posted 23 Jun 2019
Staff were excellent and accommodating. Great value for the money if you just need a clean bed. Didn't like large communal area. Too many people using foul language. Dishes and utensils not clean.
Comment from Hotel Management
11 Jul 2019 by Guest relations manager, Hotel Management
Hi there thank you for your review, I am very sorry to hear other guests foul language and not cleaning up after themselves, I am sorry if this has put a damper on your stay I will raise this with the site manager to address
4 out of 5
by A verified traveler from Canada

Posted 12 Jun 2019
Convenient location. Kitchen had all of the amenities necessary, but fridge space was limited and fridges were not clean. Private room was basic, but had everything needed. Only concern was not having staff available earlier in the day for checkin, and when I sent the hostel an email earlierthrough the booking program, I did not receive an answer.
5 out of 5
by A verified traveler

Amazing and welcoming!

Posted 14 Sep 2018 on Hotels
Amazing!!
Comment from Hotel Management
18 Sep 2018 by Dan, Hotel Management
HI Sally Thanks rot he great review and we hope to welcome you back soon Regards Dan
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