Ratings based on 158 Verified Reviews

4.0 out of 5
85% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Dec 2023 on Hotels
4 out of 5
by A verified traveler

Posted 11 Nov 2023 on Hotels
Pleasant stay overall. Buffet dinner and breakfast food is average, room is very dated. Onsen is nice, especially the private onsen and bedrock bath (with very reasonable fee).
Comment from Hotel Management
10 Dec 2023 by Kirishima Kokusai Hotel, Hotel Management
Thank you very much for staying at Kirishima Kokusai Hotel.We hope you enjoyed your stay. I'm very happy.The room is outdated. We apologize for any inconvenience caused. Our hotel has a history of 52 years, and there are some parts of the building that feel old. We have recently undergone renovations. We will continue to put even more effort into cleaning and other aspects so that our customers can have a comfortable stay.They were able to enjoy the private hot springs and bedrock baths. The hot springs at our hotel come from the source within the hotel premises, and are all free flowing.Please come visit us again next time you come from overseas. We look forward to welcoming you back.
4 out of 5
by A verified traveler

Posted 14 Nov 2022
Great!
Comment from Hotel Management
4 Dec 2022 by General manager Kenji Nonami, Hotel Management
Thank you very much for using Kirishima Kokusai Hotel.Thank you for your good comments to the hotel.Did you enjoy the hot springs and meals?Please come again next time if you have a chance.We are looking forward to seeing you again.Thank you very much.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2022 on Hotels
4 out of 5
by A verified traveler

Posted 13 Nov 2021 on Hotels
Good hot spring spa
Comment from Hotel Management
7 Dec 2021 by Kirishima Kokusai Hotel Reception, Hotel Management
Thank you for your stay. Also thank you for sharing your review. We are glad to hear that you are enjoyed stay with us. We are looking forward to see you here again. Best Regards
5 out of 5
by A verified traveler

Posted 12 May 2019
Surely one of the best Onsen hotels in the area , very traditional Japanese hotel with authentic hot springs, breakfast offers myriad choices of foods. Traditional Japanese dinners were included prepared by chefs with excellent culinary skills. Both meals were included without hassles . I had a wonderful stay in the hotel and will be back again
Comment from Hotel Management
13 May 2019 by Reservations, Hotel Management
Thank you very much for your stay and nice review. We are happy to know you enjoyed to staying with us. Hope to welcoming you again. Best Regards,
4 out of 5
by A verified traveler

Good location

Posted 2 Mar 2019 on Hotels
It is an old building, room is small. Staffs are friendly and helpful. Breakfast is good, but dinner is just so so.
Comment from Hotel Management
2 Mar 2019 by Reservations, Hotel Management
Thank you very much for your stay. Best Regards,
3 out of 5
by A verified traveler

Posted 23 Jan 2019
$17xx for 1 night with pork hot pot is a bit of expensive. The toilet is looks very old style and the CS is asking me yen 3xxx for kid’s meal is unreasonable. My baby has 1 year old and we didn’t pay for it. I disappointed with the dinner but the breakfast is ok.
Comment from Hotel Management
25 Jan 2019 by Reservations, Hotel Management
Thank you for your stay. Best Regards,
2 out of 5
by A verified traveler

Posted 12 Nov 2018 on Hotels
a bad choice at this hotel. Don't trust those pictures that posted online. Compare with the real condition. It is minus scores. Two nights staying, we both did not use our bathroom for showering. The hair dryer wire is covered full of black stain on. Everything looks so old and dusty. Our room rate was covered with bkft and dinner. Looks ok but not the quality. Only like is the hot spring. No more next time.
Comment from Hotel Management
14 Nov 2018 by Reservations, Hotel Management
Thank you for your stay. Best Regards,
3 out of 5
by A verified traveler

Posted 8 Nov 2018 on Hotels
Hotel shows its age and badly needs an overhaul e.g. faded wood stains in the rooms and chipped paint all over ceiling of the indoor onsen. Dinner is more quantity than quality, breakfast very cafeteria styled. Overall service courteous in the usual Japanese way. Wifi very weak in the evening. Best part is the outdoor onsen. But it is a nice budget way to experience an onsen hotel.
Comment from Hotel Management
12 Nov 2018 by Reservations, Hotel Management
Thank you very much for your stay. Best Regards,
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