Ratings based on 22 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
I love the people who run this hotel
Posted 25 May 2021 on HotelsI was not having the best to ever, then I got to Kiowa. From the moment I booked. They were the first ever to give me a call to confirm reservations and ask when I would be arriving, to ensure my room would be ready. The whole experience was awesome. The people who run this hotel and work here truly brightened my whole trip up, even while it rained the whole time. I will be staying here everytime I'm in the area.
by A verified traveler
Posted 20 May 2021
by A verified traveler
Posted 17 May 2021
by A verified traveler
Freindly helpfull staff .
Posted 8 Sep 2020 on HotelsNice quiet room . staff was helpfull . lots of parking . good experience
Comment from Hotel Management
2 Nov 2020 by Super 8 By Wyndham Kiowa Staff, Hotel Management
Thank You so much Henry. Hope to see you again in the near future and Happy Holidays!!
by A verified traveler
Posted 23 Jul 2020 on Hotels
Comment from Hotel Management
12 Aug 2020 by Mgr., Hotel Management
Thanks for the feedback. We hope to see you again soon.
by A verified traveler
Kiowa
Posted 2 Jul 2020 on HotelsIt was ok for the small town we were in. Beds were a bit hard, but otherwise ok
Comment from Hotel Management
19 Jul 2020 by Uncle David, Hotel Management
Thanks for staying with us and we do appreciate your feedback. Come see us again.
by A verified traveler
Posted 12 Oct 2019
When your rooms have black beetles coming out from beneath the carpet, you know you will never stay here again.
by A verified traveler
Posted 3 Oct 2019 on Hotels
Comment from Hotel Management
5 Oct 2019 by Mgr., Hotel Management
Thanks for the feedback.
by A verified traveler
Posted 29 Aug 2019
I received the WORST treatment from the manager named David. I reserved a room for 2 nights at the hotel through Expedia, to be paid later at the hotel. This is something he let me know was irritating to him by telling me not to do that. Unfortunately I had 2 deaths in the family and had to change my many travel plans as I was already traveling when I learned about the second funeral I would be attending within a week. I forgot to cancel my reservation in all the mess. I called the next day after I was charged for a room I never checked into. I would have thought it was fair for a fee but not to charge me for 2 days. I left several messages and they were not returned. I finally was able to speak to David, the manager, and he was so rude. He said I called days later. Not true, as I previously mentioned, I called the next day and no one got back to me. He disagreed with me but I told him I distinctly remember because it was my birthday. To which he replied "Well Happy Birthday, what do you want me to do about it?" #RUDE
He claims I booked through Expedia and I'd have to deal with them. That was also untrue. I never paid Expedia. It was the hotel that charged me and it's the hotel that needs to reverse the charges. Its fraud in my opinion. And I feel sorry for the staff that have to deal with his attitude on a daily basis.
by A verified traveler
Posted 3 Jul 2019 on Hotels
It was a little dirtier than last time and there were a few bugs
Comment from Hotel Management
4 Jul 2019 by Mgr., Hotel Management
We are indeed sorry that you found bugs in your room. Had you let our staff know when noticed the problem we could have moved you to another room or made whatever adjustment needed to make your stay more pleasant. Our housekeeper also noticed the problem after you checked out and upon inspection we found that one of the entry door weatherstrip seals was missing. The door seals were replaced and that has solved the problem. We hope you will give us another opportunity to better meet your expectations should you be in the area again. Thank you for taking time to provide the feedback.
