Kingswinford Hotels

"The check-in was quick and easy. The room was lovely and big and had a lovely view looking out over Birmingham. The extras ordered were loved by my wife as they were a surprise for her. The bathroom had a bit of damage but it did not matter ie damage to bottom of bathroom door, a tiny bit of paint peeling off the wall. The room was very clean. Shower temperature could have been hotter than it was."

"Slightly dated rooms. Overall a good hotel in a great location"

" excellent. staff excellent and helpful. room cleaned daily,did not need to use laundry"

"Very friendly and helpful staff. Room very noisy and decor a bit tired"

"i really enjoyed my stay and everything is nice in the room except the mattress."

"Great Location, right next to the canal. Plenty of bars and restaurants on the doorstep. All the staff were really helpful. Internet very good, hotel clean and tidy. Breakfast was also very good with plenty of options. All in all a great stay and will use again for our next stay in birmingham. "

"Lovely stay. Quiet room and well equipped. Lovely view over the lake. Check in staff were lovely and the spa team helpful - it was busy in the pool so make sure to book a slot by calling the reception to avoid disappointment! Excellent "

"Wonderful stay at Crowne Plaza. Everything was perfect. The room was clean and the bed was super comfortable. Breakfast was 10/10. The best thing about the experience was the staff. A big thank you to everyone for making us feel so welcome (especially Finn and Hans at Reception). Service at breakfast was exceptional. Can't wait to return! "

"The hotel in general was ok. Having to book a table in the bar was not ideal when we wanted a quick drink. Room cleaning was really late and after spending a day out expected room to be clean when we arrived back at 4,30pm - it was not. Not much step free access , so not ideal if got mobility issues. We stayed on the 2nd floor and there was a wedding reception on the first floor on our first night, the noise was awful and went on until 2am, we had to complain along with a number of other guests, we were offered a higher floor room and a bottle of Prosecco. Staff were polite and courteous and couldn’t fault them but I don’t think we will be rushing back."