Ratings based on 994 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Amazing staff
by A verified traveler
Posted 28 Apr 2024
We loved having the small kitchen, living area and bedroom. The only area we can think of for a slight improvement is the speed of the underground parking door! It is very slow.
We have really enjoyed our stay and would come again.
by A verified traveler
Posted 28 Apr 2024
Love
by A verified traveler
Posted 25 Apr 2024
Staff were pleasant. Great views. Good breakfast and coffee. Will definitely stay again!
by A verified traveler
Posted 25 Apr 2024
Easy and fast check in. Big and bright room.
by A verified traveler from Brockville
Posted 22 Apr 2024
The rooms were a great size, comfortable bed.
Location was great for shopping and restaurants.
Friendly staff, good breakfast (we went 9:30 each morning and it wasn’t super busy.
by A verified traveler from nepean
Posted 18 Apr 2024
Incredible water view
by A verified traveler
Posted 13 Apr 2024
2 Reasons not to go::
1) Silly parking fee $35/night for Kingston
2) A little dated, a little cramped for 5 in 2 bedroom suite
If you put that aside, this hotel exceeded our expectations.
staff consistently friendly and hard-working [servers at breakfast always moving fast and being attentive)
room was clean, had all the amenities we needed, 3 tv's in 2 bedroom suite, kitchen well stocked
great location between Queen's and downtown
we had a small problem with the room, maintenance fixed it immediately.
we were there during the solar eclipse rush and the staff were able to handle it all gracefully
nice pool, large exercise room though a little under-equipped
breakfast was surprisingly good, with a variety of different kinds of food and attention to dietary needs.
by A verified traveler
Posted 11 Apr 2024
We've stayed here in the past. It is a classy and well-run hotel with excellent staff and facilities. Top notch!
by A verified traveler from Holland Landing
Posted 10 Apr 2024
Great Location, wonderful staff, studio units are beautiful.
