Ratings based on 489 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Spring Valley
Posted 21 May 2024
Attended a funeral and decided to stay at Courtyard Marriott, this was a good choice hotel was great clean and quiet. We had off street parking and the property was safe.
by A verified traveler
Posted 17 May 2024
Love it will be back. Also will refer to family and friends.
by A verified traveler
Posted 6 Apr 2024
The facilities were clean and well maintained.
Staff were excellent. Friendly,professional ,courteous
by A verified traveler
Posted 27 Mar 2024
Nice hotel in the heart of new kingston and right next to emancipation park. Lots of restaurants within walking distance. Friendly staff. Nice restaurant in hotel lobby and pool with bar on the second floor. Would stay here again.
by A verified traveler
Posted 26 Mar 2024
stay was great we stayed for 2 nights , Breakfast was delicious.
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
11 Mar 2024 by David Nava, Hotel Management
Thank you for your preference and business! We appreciate your feedback.Hope we can host you again in a near future.Regards
by A verified traveler
Posted 9 Mar 2024
Whenever I showered, the water did not go into the drain, but onto the floor in the bathroom. Therefore, I had to spread towels on the floor. As a result, I walked on a damped towel daily. When I requested to change my room, the employee Asia informed me that all the bathrooms had the same drain issue as mine.
Comment from Hotel Management
11 Mar 2024 by David Nava, Hotel Management
Christine,Thank you for your preference and business! We appreciate your feedback; we are sharing it with our engineering team to resolve the issue.Hope to welcome you again in a near future.
by A verified traveler
Posted 9 Mar 2024
Lovely, friendly staff, great rooms, clean, modern, lovely breakfast etc. downside was the limited menu for dinner and sterile dining area. However, definitely would stay there again when in Kingston.
Comment from Hotel Management
11 Mar 2024 by David Nava, Hotel Management
Susan, Thank you so much for your preference and business.We are glad to know that you enjoyed your stay with us. We will share your comments with the hotel's team and review the menu options for dinner.Hope we can welcome you back in a near future.
by A verified traveler
Posted 6 Mar 2024
The property was great and so was the staff. My complaint was that the room rate that I booked increased nightly without my knowledge and I was not aware of this until I checked out. How is this possible when I secured a price a booking that was suppose to be for the entire time that I stayed??
by A verified traveler
Posted 5 Mar 2024
Very clean and within walking distance to different amenities. Very friendly staffs.
Comment from Hotel Management
6 Mar 2024 by David Nava, Hotel Management
Pearline,Thank you so much for your preference and business.We are happy to know that you had a good stay with us.Hope we can host you again in a near futureRegards
