Ratings based on 769 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Gulf Shores
Posted 10 Jun 2024
Staff was very friendly. Checkin process was very quick, not even five minutes. Probably the fastest checkin I’ve ever had. Room was nice and clean.
by A verified traveler
Posted 6 Jun 2024
by A verified traveler
Posted 28 May 2024
Nice, clean rooms in a convenient area.
by A verified traveler
Posted 27 May 2024
This is the only place I stay at in Kingsport. Can't beat the price and it's safe. Very nice staff.
by A verified traveler
Posted 27 May 2024
I always stay here with my son :) He loves it.
by A verified traveler
Posted 19 May 2024
Clean, organized, prompt, and professional
Comment from Hotel Management
30 May 2024 by Brand Experience Team, Hotel Management
Hi Christopher,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6
by A verified traveler
Posted 15 May 2024
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
23 May 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A verified traveler
Posted 12 May 2024
Its a good place to crash after the Bristol Nascar Race...only 20min away.
Comment from Hotel Management
21 May 2024 by Brand Experience Team, Hotel Management
Hi LanceThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
by A verified traveler from Ardmore
Posted 19 Apr 2024
We had a non-smoking room and neither of us smoke. When the room door was opened, there was an overwhelming smell of a lemony soapy deodorizer smell, presumably to hide the odors left by a prior guest. We couldn't get rid of it, turning the AC on or opening the window or doors. It stank and was so unpleasant we considered sleeping in the car. We left as soon as we awakened in the AM. And the smoke detector was hanging off the wall. This could not be a 8.2 hotel.
Comment from Hotel Management
2 May 2024 by Brand Experience Team, Hotel Management
Hi Jeffrey, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6
