Ratings based on 559 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Don Mills
Posted 24 Apr 2024
Comfortable room and nice amenities.
Comment from Hotel Management
25 Apr 2024 by Casey - Front Office Manager, Hotel Management
Thank you, Harold! We're glad you found your room comfortable and enjoyed the amenities.
by A verified traveler
Posted 22 Mar 2024
The hotel Does Not provide guests CarPark - this is a big problem during potentially busy time during dinner service time.All people using very limited car space on street . This inconvenience could be rectified by building available space near a liquor shop. My second comment- the hotel does Not have an escalator ! Or ramp for guest to go the second floor . Carry heavy bags and luggage up to narrow stair case is not easy !!!!
Comment from Hotel Management
23 Apr 2024 by Casey - Front Office Manager, Hotel Management
Thank you, Kate, for sharing your concerns. We apologise for the inconvenience regarding parking and accessibility. Your feedback is noted, and we'll explore options to address these issues for a more convenient experience. We appreciate your suggestions and hope to improve these aspects to better accommodate our guests in the future.
by A verified traveler
Posted 20 Mar 2024
Fantastic location in the hub of it all in Kingscote. Beautiful view. Nicely renovated rooms.
Comment from Hotel Management
23 Apr 2024 by Casey - Front Office Manager, Hotel Management
Thank you, Monica! We're thrilled you enjoyed our prime location and the stunning views. We're glad you appreciated our renovated rooms. Your satisfaction means a lot to us, and we hope to welcome you back soon for another fantastic stay.
by A verified traveler
Posted 18 Mar 2024
the room was simple but clean and tidy. i would recommend it to others
Comment from Hotel Management
25 Mar 2024 by Casey - Front Office Manager, Hotel Management
Thank you, Joanne! We're pleased you found our room clean and tidy. Your recommendation means a lot to us. We strive to provide comfortable accommodations for all our guests. We hope to welcome you back soon and exceed your expectations even further!
by A verified traveler
Posted 4 Mar 2024
Very Friendly spot. Restaurant staff were very pleasant
Comment from Hotel Management
7 Mar 2024 by Casey - Front Office Manager, Hotel Management
Thank you Stephen for your kind words! We're delighted you found our spot friendly, and we appreciate your positive feedback on our restaurant staff. We look forward to welcoming you back for another pleasant experience soon.
by A verified traveler
Posted 2 Mar 2024
Overall a great hotel
Needs a little updating
Close to water
The rooms are spacious
Room services very good
Unfortunately there is no furniture on balconies which is a shame.
Not too many dinner options in town
Must book the restaurant as no priority is given to patrons.
Room service is great and very fast
Comment from Hotel Management
6 Mar 2024 by Casey - Front Office Manager, Hotel Management
Hi Anna, Thank you for your positive review and constructive feedback. We're thrilled that overall you enjoyed your stay. Your insights are valuable, and we hope to welcome you back for an even better stay in the future.
by A verified traveler
Posted 23 Feb 2024
The property is in a good location but is very tired. The specific room was even more tired, in need of general dusting throughout and did not have aircon in the bedroom.
Comment from Hotel Management
25 Feb 2024 by Casey - Front Office Manager, Hotel Management
Dear David, thank you for your feedback. We appreciate your acknowledgment of our property's location. We apologise for any inconvenience caused by the condition of your room. I have passed your comments to our housekeeping department for further action. Your insights are invaluable, and we hope to have the opportunity to enhance your experience in the future.
by A verified traveler from Vero Beach
Posted 19 Feb 2024
Very nice staff and excellent/convenient dining.
Comment from Hotel Management
19 Feb 2024 by Casey - Front Office Manager, Hotel Management
Thank you for your kind words! We're thrilled you appreciated our friendly staff and enjoyed the convenience of our dining options. We look forward to serving you again soon!
by A verified traveler
KI -
Posted 28 Jan 2024 on HotelsKingscote is a great location to get around the island. The accommodation was clean with helpful and friendly staff. Stunning view from the restaurant.
Comment from Hotel Management
12 Feb 2024 by Casey - Front Office Manager, Hotel Management
Dear Gail, Our team is delighted you found the accommodation clean, and our staff helpful and friendly. It's fantastic that you appreciated the stunning view from the restaurant. Kingscote indeed provides a great central location for exploring the island. Thank you for your positive feedback, and we hope to welcome you back for another memorable stay soon!
by A verified traveler
Posted 11 Jan 2024
The hotel and staff were great, recommend for a good holiday base. Room had everything we needed. The restaurant could better utilize the local produce and flavours, and was overpriced compared to the food available at nearby eateries.
Comment from Hotel Management
15 Jan 2024 by Casey - Front Office Manager, Hotel Management
Thank you for your positive feedback on our hotel and staff. We're delighted you found the room well-equipped for your needs. We appreciate your suggestion regarding the restaurant and will certainly explore ways to enhance our use of local produce and flavors. We hope to welcome you back for an even more satisfying dining experience on your next visit.
