Ratings based on 949 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Lovely historic property on Tuesday Market Place. Lots of opportunity to walk the pedestrian mall that runs off TMP. A few chain restaurants are close by (Nando’s & McD’s) with the large Globe Weatherspoon just across. The breakfast buffet at Duke’s was very good with lots of selections kept fresh.
by A verified traveler
Posted 27 May 2024
Booked 2 nights room only via Expedia.Room (310) fine and bathroom shower excellent. Corridors a little tired however. Parking at rear of hotel a pricey £10 per night. Discovered from receptionist that if stay is under 3 nights your room is not serviced and blamed Covid! Very aggrieved by this as no mention in any of the emails from Expedia or hotel. Also Saturday night is wedding night so expect noise from disco until midnight!
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 16 May 2024
Excellent service from Ashley on arrival in reception. Very helpful and welcoming and ensured our bikes were secure in the ballroom! Receptionist when checking out was also very helpful and friendly.
by A verified traveler
Posted 11 May 2024
Lovely stay
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 25 Apr 2024
Parking was a bit of a faff but all in all a pleasant hotel with good staff.
by A verified traveler
Posted 12 Apr 2024
It was easy to find, central, quiet with clean rooms
by A verified traveler
Posted 30 Mar 2024
Really good value for money also clean and very historical property
by A verified traveler from Southminster
Posted 18 Mar 2024
Lovely hotel but the room overlooked the beer garden of a pub and so was noisy late into the night.
