Ratings based on 250 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 24 May 2024
Restaurant menu was very limited
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Feb 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 24 Nov 2023
The room was small but quit nice which overlooks the car park and back garden the room furniture was old but good quality the bathroom had recently been refreshed and was clean We felt the breakfast which was expensive and should have been included in the room price the dining area was tired and in need of re furbishment Great location a short walk across the a lovely well lit park took you to the city centre, rail and bus station, river, shopping area and museums A really nice place to visit
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Perfect.

Posted 18 Oct 2023 on Hotels
Absolutely excellent service. Wonderful people. Great food. We enjoyed our visit so much. Beautiful facility. All of the employees were singing while they worked. That says something about a place.
Comment from Hotel Management
18 Oct 2023 by Donna, Hotel Management
Thank you for your lovely review. We are pleased you enjoyed your stay and look forward to seeing you again if you visit West Norfolk.
5 out of 5
by A verified traveler

Hidden gem

Posted 5 Oct 2023 on Hotels
Family run hotel where everyone is invested in the business and it shows. Nice room, good food, friendly staff
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Sep 2023 on Hotels
3 out of 5
by A verified traveler

Posted 7 Sep 2023
nice attentive staff, rooms clean. furniture old and squeaky floor boards.