Ratings based on 329 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Execellent!!!
Comment from Hotel Management
20 May 2024 by Firelite Lodge, Hotel Management
Thank you so much for your kind words! We're delighted to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we're thrilled to have met your expectations. We can't wait to welcome you back for another memorable stay. If there's anything specific you enjoyed or any way we can further enhance your next visit, please don't hesitate to let us know. We look forward to serving you again soon!
by A verified traveler
Posted 17 May 2024
I love how the virtual team welcome as when we arrived at the property. The room is spacious and with a fireplace for a quiet time.
Comment from Hotel Management
20 May 2024 by Firelite Lodge, Hotel Management
Thank you for your glowing review! We're thrilled to hear that our virtual team provided a warm welcome upon your arrival, and that you enjoyed the spacious room with a fireplace for a cozy retreat. Your comfort and satisfaction are paramount to us, and we're delighted to have contributed to a memorable stay. We can't wait to welcome you back for another relaxing experience. If there's anything else we can do to enhance your next visit, please let us know.
by A verified traveler
Posted 15 May 2024
It was quite a pleasant and comfortable stay. The room was furnished warmly with all due amenities. The hotel is only a few steps away from Lake Tahoe.
Comment from Hotel Management
15 May 2024 by Firelite Lodge, Hotel Management
Hi Yiwei, Thank you for your positive feedback. We're delighted to hear you enjoyed your stay and appreciated the room's amenities and our prime location near Lake Tahoe. Your comfort is our priority. We look forward to welcoming you back soon.
by A verified traveler from Methley
Posted 14 May 2024
Great location for the unbelievably beautiful Lake Tahoe. Slight issues with contactless check-in as I had 2 messages about credit card not being accepted, the second one after I'd called them and processed payments over the phone the day before (in response to the first message). At the time we arrived, another couple were trying to contact Firelite as they hadn't received the necessary information to access their room. So something isn't right with their process and you may need to be prepared to have issues gaining access
Comment from Hotel Management
14 May 2024 by Firelite Lodge, Hotel Management
Hi Chris, Thank you for your feedback. We are delighted you enjoyed our prime location by Lake Tahoe. We apologize for the inconvenience experienced with our contactless check-in process. We appreciate your patience and are actively working to improve our system to avoid similar issues in the future. Rest assured, your input is invaluable in helping us enhance our services. We hope to welcome you back for an even smoother stay next time.
by A verified traveler
Posted 13 May 2024
Nice small beach park across the road.
Road can be noisy at times. Room is clean and well acquainted.
It’s a contactless registration, and adherence to the text (sms), email instructions prior to arrival is required.
Comment from Hotel Management
13 May 2024 by Firelite Lodge, Hotel Management
Hi Chun-Ling,We're delighted to hear that you enjoyed the convenience of our beach park location and found your room to be clean and well-equipped. We understand that road noise can be a concern and apologize for any inconvenience this may have caused. We appreciate your feedback regarding our contactless registration process and will continue to strive for clear communication. We hope to welcome you back soon for another enjoyable stay at our hotel.
by A verified traveler
Posted 12 May 2024
Great room
Comment from Hotel Management
12 May 2024 by Firelite Lodge, Hotel Management
Hi Trina,We are thrilled to hear that you enjoyed your room during your recent stay! Our team takes great pride in providing comfortable accommodations and exceptional service. We look forward to welcoming you back and ensuring that your next stay is even more memorable. Your feedback is invaluable to us, and we appreciate your kind words. Thank you for choosing to stay with us, and we can't wait to have the pleasure of hosting you again soon!
by A verified traveler
Posted 3 May 2024
Well appointed rooms, convenient location
Comment from Hotel Management
3 May 2024 by Firelite Lodge, Hotel Management
Hi Lynne, Thank you for your positive feedback! We're thrilled to hear that you found our rooms well-appointed and enjoyed our convenient location. We strive to provide a comfortable and convenient experience for all our guests. We'd love to welcome you back for another exceptional stay. Don't forget to explore our other amenities and services during your next visit. We appreciate your support and look forward to hosting you again soon!
by A verified traveler
Posted 1 May 2024
Nice accommodations for a long weekend. Quiet. Strange fan on floor by fireplace. Location was nice for accessing different towns. 45 minutes to Reno.
Comment from Hotel Management
1 May 2024 by Firelite Lodge, Hotel Management
Hi Kelly, Thank you for sharing your experience! We're thrilled to hear that you enjoyed your weekend stay with us and found the accommodations comfortable and the location convenient for exploring the nearby towns. Our team appreciates your feedback regarding the fan, and we will address this to ensure a seamless experience for future visits. We're glad you found the area peaceful and accessible. We hope to welcome you back for another relaxing getaway soon!
by A verified traveler
Posted 1 May 2024
I like the fireplace for heating
Comment from Hotel Management
1 May 2024 by Firelite Lodge, Hotel Management
Hi Mei, Thank you for sharing your feedback! We're glad to hear that you enjoyed the cozy ambiance of our fireplace during your stay. Our team strives to create a warm and comfortable atmosphere for our guests, and we're delighted that you appreciated this feature. We look forward to hosting you again and ensuring that you have another pleasant and comfortable experience with us. Thank you for choosing our hotel, and we hope to welcome you back soon!
by A verified traveler
Posted 24 Apr 2024
An excellent location on the north Lake Tahoe shore. Close to many dining options and also hikes/trails along the lake. Comfortable accommodations at a great price!
Comment from Hotel Management
25 Apr 2024 by Firelite Lodge, Hotel Management
Dear Gregory,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed our prime location and comfortable accommodations. We strive to offer value and convenience to all our guests. Whether it's exploring the beautiful trails or indulging in local dining, we're delighted that you found our hotel to be the perfect base for your Lake Tahoe adventures. We look forward to welcoming you back for another memorable stay!
