Ratings based on 985 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 3 Jun 2024
Doesn’t feel safe. Overall sadly.
Comment from Hotel Management
3 Jun 2024 by Manager, Hotel Management
Hello Sourav,We take guest safety seriously and appreciate your feedback. Should you have any concerns regarding your stay, we kindly suggest reaching out to our management team directly for further assistance. Your comfort and security are of utmost importance to us.
by A verified traveler
Posted 31 May 2024
A unique situation arose that allowed us to witness the quality of a particular staff member. My son left behind a prized stuffed animal so on our return, we stayed again in order to inquire if it was found. One very special staff went out of his way to make sure we recovered our item. We are indebted to him for sure.
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Cathy,We are thrilled to hear about the exceptional service you received from our dedicated staff member. It is heartwarming to know that your son's beloved stuffed animal was safely returned to you. Our team always strives to go above and beyond for our guests, and we appreciate you taking the time to share your experience with us.
by A verified traveler from Cary
Posted 29 May 2024
Nice
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Amer,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you had a nice experience during your stay. We hope to welcome you back in the future for another enjoyable visit.
by A verified traveler
Posted 27 May 2024
Not bad for the price. Staff was very friendly. It seemed clean. A coffee maker would have been nice in the room.
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello R Jay, We're pleased you found our staff friendly and enjoyed a clean stay. While we don't offer coffee makers in the rooms, our front desk can provide coffee upon request. Thank you for your feedback!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello Kyle,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A verified traveler
Posted 26 May 2024
Door frame is busted no latch on lock bolt lock does not work right. Sock found in room. I have my ice chest up against the door along with a chair. Do not recommend, will never stay here again!
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Diane, We're sorry to hear about the inconveniences you faced during your stay. Your feedback is valuable, and we encourage you to reach out to our management team to address these concerns directly. Thank you for sharing your experience with us.
by A verified traveler
Posted 24 May 2024
Needs an update.
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Donald,Thank you for your feedback. We appreciate your suggestion and will take it into consideration for future improvements. Please feel free to reach out to our management team with any further comments or concerns.
by A verified traveler
Posted 18 May 2024
Checking in was fast and the room was really clean.
Comment from Hotel Management
20 May 2024 by Manager, Hotel Management
Hello Amanda,We are delighted to hear that you had a swift check-in experience and found your room to be exceptionally clean. Your feedback is valuable to us as we strive to provide top-notch service to all our guests. If you require any further assistance or would like to share more details about your stay, please feel free to reach out to our management team.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Cathy,We are delighted to hear you had an excellent stay with us! Should you ever wish to share more about your experience, please feel free to reach out to us. We look forward to welcoming you back soon!
