Ratings based on 672 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Magnificent retreat in all ways
Only small criticism, thought the meal was ordinary
Comment from Hotel Management
10 Jun 2024 by Kane Bassett, Resort General Manager., Hotel Management
Dear Helen, thank you for your review! We're delighted to hear that you enjoyed your stay with us. Your feedback is greatly appreciated. We look forward to welcoming you back for an even better experience next time. Kind regards, Kane Bassett, Resort General Manager.
by A verified traveler from Maroochydore
Posted 7 Jun 2024
This was a self drive trip to K'gari Island for us. We stayed at Kingfisher Bay Resort on our last night and it was wonderful. Great resort! Loved it!
Comment from Hotel Management
10 Jun 2024 by Kane Bassett, Resort General Manager., Hotel Management
Dear Patrick, Thank you for your review! We're thrilled you enjoyed your trip on K'gari and had a wonderful stay at our resort. We hope to welcome you back soon! Kind regards, Kane Bassett, Resort General Manager.
by A verified traveler
Posted 26 May 2024
Great spot will be back
Comment from Hotel Management
30 May 2024 by Kane Bassett, Hotel Management
Dear Kirsty, on behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.
by A verified traveler
Posted 19 May 2024
Fantastic resort in a very natural setting. Very well organized, clean and friendly resort. 4x4 beauty spots tour was great, guide was very knowledgeable. Definitely recommend.
Comment from Hotel Management
20 May 2024 by Kane Bassett, Resort General Manager., Hotel Management
Dear McKenzie, Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience at our resort. Your recommendation means a lot to us. We look forward to welcoming you back for more memorable experiences in the future! Kind regards, Kane Bassett, Resort General Manager.
by A verified traveler
Posted 13 Apr 2024
Beautiful resort. Great jumping off point to see magnificent K’Gari.
Comment from Hotel Management
15 Apr 2024 by Kane Bassett, Resort General Manager., Hotel Management
Dear Richard, Thank you for your kind words! We're delighted to hear that you found our resort beautiful. We hope to welcome you back for another memorable visit in the future! Kind regards, Kane Bassett, Resort General Manager.
by A verified traveler
Posted 5 Apr 2024
Remoteness
Comment from Hotel Management
8 Apr 2024 by Kane Bassett, Resort General Manager., Hotel Management
Dear Minhua, Thank you for your review. On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.
by A verified traveler from Anjou
Posted 18 Feb 2024
there is only 1 dryer working on site all the other ones are broken. They should be fixed as I lost time waiting for my turn to dry my clothes.
Comment from Hotel Management
20 Feb 2024 by Kane Bassett, Resort General Manager., Hotel Management
Dear Sylvie, thank you for your feedback. On behalf of all of us, thank you for choosing to stay with us and we hope to welcome you again soon. Kind regards, Kane Bassett, Resort General Manager.
by A verified traveler
Posted 10 Feb 2024
This island is beautiful! So
Much pristine rainforest. Take the full day Beauty island tour for an amazing experience and stop into Peter Meyers art shop to see his incredible photography!
Comment from Hotel Management
12 Feb 2024 by Kane Bassett, Resort General Manager., Hotel Management
Dear Sharon, Thank you for your wonderful review! We're delighted to hear that you enjoyed exploring the beauty of our island and experiencing the pristine rainforest. We appreciate your recommendation and hope to welcome you back soon for more exploration and discovery! Kind regards, Kane Bassett, Resort General Manager.
by A verified traveler
Amazing place.
Posted 9 Feb 2024 on HotelsAmazing place. Staff so kind and friendly. Shout outs to Dune the best Japanese fusion food I have had in a long time ! Peter our guide on Beauty spots tour. Amazing funny and knowledgable. Ethan/Evan?my kayak guide this morning great trip out. Pambila in the spa for a great treatment. Will defo be back.
Comment from Hotel Management
12 Feb 2024 by Kane Bassett, Resort General Manager., Hotel Management
Dear Thaer, Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience at our establishment. Our team works hard to provide exceptional service, and it's incredibly rewarding to receive such positive feedback. I will be sure to pass along your kind words. We look forward to welcoming you back again soon for another memorable visit! Kind regards, Kane Bassett, Resort General Manager.
by A verified traveler
Posted 7 Feb 2024 on Hotels
I felt very sorry for the staff. They were overworked, inexperienced but tried hard.
The dining options were very limited and usually had long waiting times. A shuttle service to the spa villas at the top of the resort would have made getting children, strollers, aged a lot easier on such hot and humid days.
Comment from Hotel Management
7 Feb 2024 by Kane Bassett, Resort General Manager., Hotel Management
Dear Stephen, thank you for sharing your experience with us. Ensuring exceptional service is our top priority, and we appreciate your feedback regarding the challenges our staff faced, especially during periods of high occupancy and in hot and humid weather conditions. On behalf of our team, we extend our gratitude for choosing to stay with us, and we look forward to the opportunity to welcome you back in the near future. Kind regards, Kane Bassett, Resort General Manager.
