First Group Hole in the Wall (King Sabata Dalindyebo) Hotel Review

4 out of 5

by A verified traveler

This traveler left a rating score only Posted 4 Mar 2024 on Hotels

4 out of 5

by A verified traveler

ZANDILE

Posted 24 Mar 2023 on Hotels

THE WHOLE FACILITY EQUIRES AN UPGRADE. BUILDING CONSTRUCTION IS OF POOR QUALITY. A RE-THINK NEEDS TO BE DONE ON THE ARRANGEMENT OF THE INTERNAL OF YOUR BATHROOMS . YOU HAVE A FANTASTIC STAFF. I WOULD RECOMMEND ZANDILE FOR MANAGEMENT TRAINING. SHE WILL MAKE AN EXCELLENT MANAGER AT ONE OF YOUR RESORTS. BOTH YOUR RECEPTION STAFF HAVE GREAT DECISION MAKING SKILLS. USE IT TO YOUR ADVANTAGE.

1 out of 5

by A verified traveler

What a pity

Posted 20 Dec 2022 on Hotels

First you have to get to the resort where either road has pot holes that make driving extremely hazadous. It all started so well, met at the entrance by a man in a bow tie. The staff are really nice, friendly and attentive, but there is no leadership. Simple things like a float for the shop or bar. The moment you step out of the gates of the resort you are harrased by "tour guides". There are absolutely no amenities like other Wild Coast resorts. The place comes across as the illigetimate child the group have to acknowledge is in the family, but don't want much to do with it. Our lights went out at 10pm on the Saturday with 4.5 hour load shedding and we did not have any electricity til about 6pm the following day because when it was reported to when some one could be bothered to fix it took about 8 hours. There was no running water, meaning we could not shower or bath and owing to no electricity could not cook the food we brought or even make a hot drink. By then we had voted with our feet and left to face the dangerous journey back to Mquanduli through the potholes. I can safely say I will never darken their doorstep again. This is a resort desperate for some investment and leadership, because the scenery is absolutely stunning. This resort in particular was famous for its Seafood Supper, now the seafood is frozen, even the braai night is gone.

2 out of 5

by A verified traveler

Posted 12 Oct 2022 on Hotels

Comment from Hotel Management

7 Nov 2022 by First Family , Hotel Management

Hi SokaboPlease let us now what happened during your stay for the score you gave us :)

5 out of 5

by A verified traveler

Posted 24 Sep 2022 on Hotels

Comment from Hotel Management

7 Nov 2022 by First Family , Hotel Management

:) such delightful to see!We hope to see you soon again

4 out of 5

by A verified traveler

This traveler left a rating score only Posted 12 Jan 2022 on Hotels

1 out of 5

by A verified traveler

Totally unacceptable

Posted 28 Dec 2020 on Hotels

3 out of 5

by A verified traveler

Not good free wifi room cleaning stay a week not roomcleanig

Posted 28 Nov 2020 on Hotels

No reception. Will phone if room is ready still waiting. Free wifi room service and cleaning. Stayed a week no room cleaning. Room okay no fan must ask for toilet paper.