Ratings based on 185 Verified Reviews

3.5 out of 5
68% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Macclesfield/Manchester

Posted 30 Aug 2020
Brilliant venue especially considering the price! Lovely helpful staff, plenty of tea & coffee for the room little bottle of shampoo & soaps in the bathroom. Looking forward to our next stay! xx
3 out of 5
by A verified traveler

y recent Stay in kilmarnock

Posted 27 Aug 2020 on Hotels
Overall ok, no corridor lighting on my floor. Limited evening meal menu however, I appreciate this may be due to the current pandemic
5 out of 5
by A verified traveler

Nice stay at the Douglas Hotel

Posted 10 Aug 2020 on Hotels
We had a nice stay at the Douglas Hotel whilst visitng Kilmarnock. The staff are very friendly and helpful, especially in the current situation. We would have no issue staying here when in the area
5 out of 5
by A verified traveler

Birthday in Killie.

Posted 20 Mar 2020 on Hotels
Really glad we booked this Hotel.It will be our choice for any future stay in Kilmarnock. Girls that worked on the day we were there,were great,made for a very relaxing visit. Room itself was very comfortable,with a cracking bathroom. Decided to have our evening meal there before heading out for the Birthday bash. Glad we did food was excellent. It's also in a very handy location. Cheers Mick.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Feb 2020
4 out of 5
by A verified traveler

Good hotel. Clean and friendly

Posted 16 Feb 2020 on Hotels
Great hotel in Kilmarnock. Good clean room, with excellent cleanliness and service from the staff. Bed was a bit too solid, just need a memory topper. Staff were attentive and helpful. Would definitely stay here again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Feb 2020 on Hotels
3 out of 5
by A verified traveler

OK but avoid the breakfast

Posted 19 Jan 2020 on Hotels
A hotel at the cheap end of the market and you get what you pay for, but do not pay £9 for the breakfast - go somewhere else unless you particularly want a moderate, not very warm one but with "on site" convenience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2020 on Hotels
5 out of 5
by A verified traveler

5**

Posted 15 Dec 2019 on Hotels
They stay it self was amazing. Loved every minuet innthe hotel. Customer service excelent. I Have nevwr stayed in a hotel as nice as that before. Will reccomend that hotel for sure! Thanks for the stay!! 👌😊 happy customer
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