Ratings based on 265 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Air didn’t work paint chipping off the ceiling and wasn’t that clean
Comment from Hotel Management
9 Jun 2024 by Front Desk Supervisor, Hotel Management
Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you experienced during your stay. We will take your feedback into consideration as continue to work on improving our services to guests.
by A verified traveler
Posted 2 Jun 2024
Everything was ok
Comment from Hotel Management
2 Jun 2024 by Front Desk Supervisor, Hotel Management
Thank you for taking the time to share your positive experience from your stay with us. We're delighted to hear that you found everything okay.We look forward to welcoming you back for another pleasant stay.
by A verified traveler
Posted 28 May 2024
A bit ran down but safe
Comment from Hotel Management
30 May 2024 by Front Desk Supervisor, Hotel Management
Mr.WilliamThank you for taking a moment to share your view. It’s good to hear that you felt safe at Americas Best Value Inn & Suites. Will consider your view to improve and make somes changes in future, we look forward to the opportunity to welcome you back in the future. Have a great day!
by A verified traveler
Posted 27 May 2024
Instantly fixed any issues we had they were very accommodating
Comment from Hotel Management
30 May 2024 by General Manager, Hotel Management
Mr. MichaelThank you for taking a moment to share your view. It’s great to hear that your issues were taken care instantly at Americas Best Value Inn & Suites, we look forward to the opportunity to welcome you back in the future. Have a great day!
by A verified traveler
Posted 26 May 2024
The hotel looks and smells horrible
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Thank you for taking the time to write your review. We're disappointed to learn your experience did not meet your expectations. We will take your feedback into consideration as continue to work on improving our services to guests.
by A verified traveler
Posted 25 May 2024
Good stay
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by General Manager, Hotel Management
Mr,GonzalezWe're glad to hear you had a good stay with us. We look forward to welcoming you to Americas Best Value Inn in the future.
by A verified traveler from fairplay
Posted 13 Apr 2024
This property was absolutely filthy. We were charged over $250/nt due to the eclipse, which is normally $59/nt. Fine, but the place was dirty and run down. Mold in the bathtub, shower curtain, sink, walls and ceiling. Floors made our shoes/socks black. Bed skirt dirty and stained. You could see through the towels and when "housekeeping" came it was a woman with trash bag full of linens. When I asked for tissues, she handed me a roll of toilet paper. There were shopping carts on the property, I'm guessing from the homeless which stays in the area, as many properties surrounding the motel is vacant. You couldn't pay me $$$ to stay here again.
Comment from Hotel Management
15 Apr 2024 by Front Desk Supervisor, Hotel Management
Ms.Renee,Thank you for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay comfortable as possible and it seems clear that we fell short of that goal for this stay. Will make sure to work for future guest. Again, thank you for sharing your comments.
by A verified traveler
Posted 12 Apr 2024
Love the staff
Comment from Hotel Management
15 Apr 2024 by General Manager, Hotel Management
Thank you for choosing the Americas Best Value Inn and for taking the time to provide feedback about your experience. I am glad to hear about our staff work. We hope to see you again in future. Thank you again for your comments.
