Ratings based on 156 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
Lovely stay
Comment from Hotel Management
20 Apr 2024 by Derek Carroll, Hotel Management
Thank you for your words. Safe travelling,Always with a Smile,Derek Carroll
by A verified traveler
Posted 17 Apr 2024
We only stayed one night, it was a beautiful place to stay, Loved the Irish Coffee, slept great.
Thank you,
Susan Gonzales
Comment from Hotel Management
20 Apr 2024 by Derek Carroll, General Manager, Hotel Management
Hi Susan, Thank you for you wonderful comments. I hope you travelled home safely,Always with a Smile,Derek
by A verified traveler
Posted 15 Apr 2024
Darren was incredibly pleasant and more than helpful! Lovely property and room. My only complaints are the wifi and telephone in the room didn't work.
Comment from Hotel Management
16 Apr 2024 by Derek Carroll, General Manager, Hotel Management
Thank you so much Kaitlyn for your review. I am sorry that you had some issues with the wifi and phone, we have rectified them now. Darren will be thrilled to hear that he looked after you so well. Thank you,Always with a Smile, Derek.
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Derek Carroll, General Manager, Hotel Management
Thank you Cillian for your 5 star review. I hope you can visit us again soon.Always with a Smile,
by A verified traveler
Posted 3 Apr 2024
My bathroom was dirty upon arrival. It appeared as if it was cleaned prior. I would also like to pass along that my safety procedures on the door aren’t labeled correctly. The staff arriving was dismissive and not very friendly. But when checking out, the staff was kind and accommodating the following day, which I greatly appreciate. But I wouldn’t stay here again even though the property itself appears lovely.
Comment from Hotel Management
16 Apr 2024 by Derek Carroll, General Manager, Hotel Management
Dear Emily,I am so sorry that you had a less than great experience when you visited us.We have discussed and are rectifying the issues that you mentioned.Thank you for letting me know. I am sure that if you stayed again you would have a much better experience. If you are in the area again please contact us and ask for me and we will ensure your stay is as it should be.Always with a Smile,
by A verified traveler
Posted 31 Mar 2024
Excellent property and staff in a beautiful location.
Comment from Hotel Management
16 Apr 2024 by Derek Carroll, General Manager, Hotel Management
Thank you Dennis for your great comments. We are thrilled that you had a great stay.Always with a Smile,
by A verified traveler
Posted 11 Oct 2023
It was in a beautiful setting. Clean and comfortable. Wonderful breakfast.
Comment from Hotel Management
11 Oct 2023 by John Higgins, Hotel Management
Hi JoAnn,Wow, we are delighted with this exceptional review and rating.We are so happy you had a wonderful time with us and enjoyed your freshly cooked breakfast.Kind regards,John HigginsHotel Manager
by A verified traveler
Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
11 Oct 2023 by John Higgins, Hotel Management
Hi John,We are delighted with this review....these are the ratings we strive to achieve and when we get them it makes all our hard work worth while.Kind regards,John HigginsHotel Manager
by A verified traveler
Posted 17 Sep 2023
Comment from Hotel Management
11 Oct 2023 by John Higgins, Hotel Management
Hi Philip,Thank you so much for the top review.We are so happy that you had such a wonderful time with us in Killen House Hotel.Kind regards,John HigginsHotel Manager
by A verified traveler
Beautiful location
Posted 16 Sep 2023 on HotelsBeautiful location
Comment from Hotel Management
11 Oct 2023 by John Higgins, Hotel Management
Hi Timothy,Wow thank you so much for the exceptional review. This is what makes our jobs so worth while...Kind regards,John HigginsHotel Manager
