Ratings based on 997 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
nice
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by GM, Hotel Management
Thank you, Ms.Yulian, for your review. Looks like your stay was not satisfactory. I apologize for the inconvenience you had during your stay. We strive to do better.Regards
by A verified traveler
Posted 5 May 2024
The beds was hard me and my other half keep tossing and tuning threw out the stay, the Toilet Paper you have to turn sides ways /almost backwards to get to it, there was no Closets in are room, we have stay for 4 nights. The staff was really excellent check was great
Comment from Hotel Management
6 May 2024 by GM, Hotel Management
Thank you, Ms. Juanita, for your review. I apologize for the issues you had during your stay. We value guest feedback. It helps us to improve. Hope you give us another chance to serve you better in the future.Regards
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
6 May 2024 by GM, Hotel Management
Thank you, Mr. Charles, for your 4-star ratings. We do appreciate your positive feedback. I look forward to seeing you again in the future.Regards
by A verified traveler
Posted 28 Apr 2024
The people who worked there were nice polite and if there were any questions or problems,the whole staff was on it. They made our stay really nice and easy. The price is right. Go and stay.
Comment from Hotel Management
29 Apr 2024 by GM, Hotel Management
Good morning, Mr. Shane, Thank you for taking the time to write a review. We appreciate your great feedback. Thanks once again.Regards
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
22 Apr 2024 by GM, Hotel Management
Thank you, Ms. Barbara, for your positive feedback and 4-star ratings. It was our pleasure to have you as our guest. We would be happy to welcome you again in the future.Regards
by A verified traveler
Posted 26 Mar 2024
Don’t expect what you see in the pictures, mold smells everywhere in the hotel and in the room
Comment from Hotel Management
30 Mar 2024 by GM, Hotel Management
Good afternoon,Looks like you were not satisfied with your accommodation. I would like to mention that I did not see any such issue in our property. If you had issue regarding mold smell everywhere then you should have inform that at the desk. Our check out time is 11.00 am and you stayed in the room longer than that. Your satisfaction is important to us . We apologize for the inconvenience you had.Regards
by A verified traveler
Posted 10 Nov 2023 on Travelocity
by A verified traveler from Williamsburg
Posted 24 Oct 2023
by A verified traveler from Parma Heights
Posted 20 Oct 2023
