Ratings based on 498 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
This place is a favorite for us and have stayed here several times. Great location in Kihei. The condos are in varying condition, with some being more recently updated, which is great because you can select based on your budget. But they all have been well equipped and comfortable. The staff are available and helpful and we always enjoy our stay here. Highly recommend
Comment from Hotel Management
9 May 2024 by Maui Condo and Home, LLC, Hotel Management
Mahalo booking Sugar Beach Resort - Maui Condo & Home. We appreciate your time to leave us a review of your accommodation experience. We look forward to helping you plan your next Hawaii getaway.Mahalo!
by A verified traveler
Posted 21 Apr 2024
Was a very good experience, extremely clean,staff was polite and helpful..
Comment from Hotel Management
22 Apr 2024 by Maui Condo and Home, LLC, Hotel Management
Mahalo booking Sugar Beach - Maui Condo & Home. We appreciate your time to leave us a review of your accommodation experience. We look forward to helping you plan your next Hawaii getaway.
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Maui Condo and Home, LLC, Hotel Management
Mahalo booking Sugar Beach Resort - Maui Condo & Home. We appreciate your time to leave us a review of your accommodation experience. We look forward to helping you plan your next Hawaii getaway.
by A verified traveler
Posted 19 Mar 2024
We had a clean room, current furniture and everything we needed in the kitchen in room 333. Beach was nice, not crowded at all and the waves are small - so you can swim and float if you want. Some beach equipment and beach towels were provided in our unit.
Hot tub was very popular and was broke about half the time, which is a bummer.
Grounds are well kept and parking is easy.
A mix of couples, families with kids, retired visitors.
Affordable in a good location with a good sunset. Good location to get around and see the island.
Comment from Hotel Management
20 Mar 2024 by Maui Condo and Home, LLC, Hotel Management
Mahalo booking Sugar Beach Resort - Maui Condo & Home. We appreciate your time to leave us a review of your accommodation experience. We look forward to helping you plan your next Hawaii getaway.
by A verified traveler
Posted 15 Jan 2024
Old looking and need updating . The shag carpet is old and musty in bedrooms . Seems floors are dirty not clean. The cable service was not connecting to stations in main living. View was nice and kitchen was supplied very well ! Washer and dryer in room was great and worked efficiently. Having a Dina Diner on site was great and convenient !! But overall stay was fine and convenient to where we wanted to go.
Comment from Hotel Management
15 Jan 2024 by Sugar Beach Resort - Maui Condo & Home, Hotel Management
Aloha Jane, Mahalo for your time in leaving us a review of your accommodations at Sugar Beach Resort - Maui Condo & Home. We are happy to read your stay was fine and the location was convenient. We are sorry to hear about the condition of the room. We were not aware during your stay of these concerns to ensure you have a wonderful experience with us. We have addressed your concerns about the condo to our unit quality team and will work on the necessary updates. We hope you had a great Maui trip.Mahalo!
by A verified traveler
Posted 27 Nov 2023
Great beach front property!
Comment from Hotel Management
15 Jan 2024 by Sugar Beach Resort - Maui Condo & Home, Hotel Management
Aloha Tyler, Mahalo for your feedback. We are happy to read you enjoyed this beachfront property! Mahalo,
by A verified traveler
Posted 1 Nov 2023 on CheapTickets
Comment from Hotel Management
5 Nov 2023 by Sugar Beach Resort - Maui Condo & Home, Hotel Management
Aloha Garland, Mahalo for rating us 5 us of 5. We hope you had an unforgettable time in Maui. Aloha
by A verified traveler
Posted 19 Oct 2023
There was blood on the wall in the bathroom as well as pee and mold was dislodging from the tiles on the floor as we were showering, meanimg that the shower floor has probably NEVER been cleaned. Massive roaches also. Other than that it was a nice stay but for paying thousands of dollars i wouldnt expect mold to be taking a shower with me
Comment from Hotel Management
5 Nov 2023 by Sugar Beach Resort - Maui Condo & Home, Hotel Management
Aloha Corrine, We are sorry to hear about your stay. We reviewed your reservation and received no communication regarding these concerns. We wish we were aware of this during our stay. The rooms are inspected after cleaning. We are currently looking into this. Other than the accommodations, we hope you had a great time in Maui with your friends. Aloha
by A verified traveler
Posted 14 Oct 2023
Comment from Hotel Management
5 Nov 2023 by Sugar Beach Resort - Maui Condo & Home, Hotel Management
Aloha Francis, Mahalo for the 5 out of 5 rating. We hope you had a great time in Maui. Aloha
by A verified traveler
Smelly
Posted 9 Oct 2023 on HotelsCondo was clean, however dryer duct runs to the bathroom and that desperately needs to be cleaned , when using the bathroom fan dryer lint blows into the bathtub. Seems like this is a fire hazard! The area around the property has a strong sewage smell that we did not experience anywhere else on the property, for this reason we would not stay in this resort again.
Comment from Hotel Management
14 Oct 2023 by Sugar Beach Resort - Maui Condo & Home, Hotel Management
Aloha Eva, Mahalo for booking with us at Sugar Beach Resort - Maui Condo & Home. We are happy to hear the condo was clean. We are currently working on the dryer duct and unfortunately, due to no rain, the Kealia Ponds create a bad smell from dead fish because of the lack of water during the dry season. The property has talked to the Kealia Ponds and there is nothing they can do, except hope for more rain during this time of the year. Despite the experience you've had, we hope you had a wonderful time in Maui.
