Ratings based on 183 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Mar 2024
The staff at the Marriott are the best! Everyone at the front desk is incredibly kind and helpful, the team who prepare the meals in the dining room and for room service are truly experts whipping up excelling meals, and of course there is no better housekeeping crew--the rooms were perfect! The team who works here truly made our vacation wonderful. We were so happy to stay here and can't wait to be in Rwanda again so we can return.
5 out of 5
by A verified traveler from Long Beach

Posted 5 Mar 2024
This is an immaculate property with very attentive staff. The food options, whether breakfast buffet, room service or restaurant were all varied, and delicious. The decor and lighting were eye catching and the high lobby ceiling overlooking the dining below and outside areas were exquisitely executed. Fantastic property.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Feb 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jan 2024
5 out of 5
by A verified traveler

Posted 13 Jan 2024
I had a good time and enjoyed every moment I was there
5 out of 5
by A verified traveler

Posted 13 Jan 2024
Had best experience ever
5 out of 5
by A verified traveler

Great hotel!

Posted 11 Jan 2024 on Hotels
Beautiful hotel, very comfy, great beds, great bathroom. Very quick turnaround on laundry, and wonderful breakfast. Very safe area.
5 out of 5
by A verified traveler

Posted 10 Jan 2024
Phenomenal hotel in Kigali. Staff was excellent. I LOVED the breakfast and bedroom was comfortable and clean. Finally, the sauna, steam room, and spa overall were everything I needed after a long flight. Thank you so much! -From the USA.
5 out of 5
by A verified traveler

Posted 9 Jan 2024
Beautiful property, excellent food, great customer service.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2024