Ratings based on 6 Verified Reviews
3.5 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Stockholm, Sweden
Posted 25 Dec 2018
The property is located in good, quiet place and their 24/7 front desk is helpful.
Comment from Hotel Management
26 Dec 2018 by Alphonse, Hotel Management
Thank you very much and we wish you happy new year 2019
by A verified traveler
Posted 17 Oct 2018
Comment from Hotel Management
21 Nov 2018 by Alphonse, Hotel Management
Thank you and we shall do as advised
by A verified traveler
Posted 20 Nov 2019 on MrJet
This property is run by a solar panel and water heater cannot be used
the property is planned for renovation and it should be closed.
we reco
Comment from Hotel Management
22 Nov 2019 by alphonse, Hotel Management
Thank you for the feedback.We genuine do not take for granted.This being a rain season in Kigali and our sater heaters are solar we are sorry for not getting the hot water when you needed it.We have automated the solar to turn on thermal power to heat water in the rain season.
Thanka
by A verified traveler
Un logement tres bien.une équipe exceptionnelle
Posted 2 Dec 2018 on HotelsComment from Hotel Management
5 Dec 2018 by Alphonse, Hotel Management
Thank you for feedback and we shall act as advised
by A verified traveler
Grand appartement dans quartier calme
Posted 16 Aug 2018 on HotelsL hotel ayant un soucis de comunication avec hôtel.com il m'a été demandé de payer sur place (possible en cb) et les sommes payées via le site m'ont été remboursees. Il m'a fallu négocier longuement pour obtenir le même tarif que celui en ligne mais j'ai eu gain de cause.
Vaste appartement pour 6 personnes. Un peu veillot mais disposant de tout le confort. Wifi, machine a laver, tv... Terrasse avec vue sur la ville. Quartier calme un peu excentré.
Comment from Hotel Management
2 Sep 2018 by Alphonse, Hotel Management
We are sorry and it has been fixed
by A verified traveler
Posted 8 Aug 2018
Les avantages comme wifi et TV ne fonctionnent plus
Comment from Hotel Management
31 Aug 2018 by Alphonse, Hotel Management
The wifi and TV do work but may be were not connected.We are really sorry
