Ratings based on 453 Verified Reviews

3.6 out of 5
67% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Sep 2023 on Hotels
Comment from Hotel Management
14 Oct 2023 by Claudia Hagen, Hotel Management
Danke sehr :)
5 out of 5
by A verified traveler

Posted 28 Jun 2023
Great stay!
Comment from Hotel Management
25 Jul 2023 by Rezeption, Hotel Management
Thank you!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2023 on Hotels
4 out of 5
by A verified traveler

Posted 18 Sep 2022
Very sparse room. Was clean but not very comfortable. Ok for just having a place to sleep and shower at a reasonable price point.
Comment from Hotel Management
9 Nov 2022 by Premiere Classe Hotel Kieler Schloss, Hotel Management
Liebe Christine,vielen Dank für Ihre Bewertung zu unserem Haus.Wir wünschen Ihnen alles Gute.Herzliche Grüße
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jul 2022 on Hotels
4 out of 5
by A verified traveler

A comfortable and reasonably priced hotel

Posted 10 Jun 2022 on Hotels
Very clean and conveniently located near the old town district. The room was very large and the beds were comfortable. The staff were very friendly, and had spoke enough English to help us with anything we needed. It is in the downtown district, and it can get a little noisy, but we didn't felt pretty safe. The price was very good for the 2 nights we stayed.
1 out of 5
by A verified traveler

Very overpriced and disappointing

Posted 5 Sep 2021 on Hotels
The only good thing I can say about this hotel is that the room was clean. The reception looks like something in a very cheap hostel. The room was very small, there was no tea and coffee maker as described and there wasn’t even a plastic cup in the bathroom or anywhere else in the room to use when brushing your teeth or to have a glass of water. If this had been a €60-70 per night hotel I could have lived with it. BUT it’s NOT! It is highly overpriced! The breakfast doesn’t offer a lot for German standards and the room is as cosy as a factory canteen in the 60’s. I would NEVER recommend this hotel to anyone!
Comment from Hotel Management
21 Sep 2021 by Claudia Hagen, Hotel Management
We regret, that you were not satisfied with your stay. We trie to avoid plastic in all areas, but it is possible to get all what you miss at the reception....
4 out of 5
by A verified traveler

Posted 24 Oct 2020 on Hotels
Everything was absolutely fantastic except the rooms for some reason is covered in hair meaning it hasn’t been cleaned after the last guest, considering the state of affairs. Cleaning should be taken seriously in all hotels and finding hair strands all over including my bed is unacceptable.
Comment from Hotel Management
29 Oct 2020 by Premiere Classe Hotel am Kieler Schloss, Hotel Management
Dear Guest, thank you for your feedback. We looking forward to see you again. Kind regards, Hotel am Kieler Schloss
5 out of 5
by A verified traveler

Great stay

Posted 21 Sep 2020 on Hotels
We had a really nice stay, the hotel is located in the heart of the city center and really close to a parking, where we could leave our car. We emailed the hotel a couple of times and they were responsive and nice. The hotel was clean and the breakfast super good
Comment from Hotel Management
11 Oct 2020 by Premiere Classe Hotel am Kieler Schloss, Hotel Management
Dear guest, thanks for your rating. We look forward to seeing you again soon. Your hotel at Kiel Castle
4 out of 5
by A verified traveler

Visit Kiel

Posted 12 Sep 2018 on Hotels
Traveling Europe by rail...the hotel is a 15 minute walk from the train station... plenty of shops and good food just outside the hotels door...👍