Ratings based on 304 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Good value

Posted 9 Jul 2022 on Hotels
A nice hotel. Good surroundings. Close to public transport.
4 out of 5
by A verified traveler

Nice friendly hotel

Posted 26 Sep 2021 on Hotels
Nice friendly hotel, very convenient for Geomar, due to Covid room not serviced during stay.
4 out of 5
by A verified traveler

Posted 16 Aug 2021 on Hotels
Everything fine except for the wifi in our room; probably a faulty router.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2020 on Hotels
4 out of 5
by A verified traveler

Posted 26 Jan 2020 on Hotels
Very easy to find and perfect for our visit to see friends
4 out of 5
by A verified traveler

Just passing through

Posted 18 Jan 2020 on Hotels
The room had a slight unpleasent. I could not place where it came from so just opened the window. Mentioned it the the Front Desk next day. Was only here on the way to Hamburg so did not really bother too much and the room was not too expensive. The breakfast was good though.
2 out of 5
by A verified traveler

Disappointed!

Posted 23 Nov 2019 on Hotels
The only good experience with this hotel was the friendliness of the staff. The carpet in the hallway of the hotel is way overdue to be replaced. My section of the hotel was filled with unpleasant smell from the kitchen. The hotel overall felt really cheap. The reason I did not leave right away was because it was dark outside and I did not have a car and did not know the area better. There was nothing that made me feel luxurious about this hotel. Even the lights were making lots of annoying noises. Worst of all, I'm not even sure that they clean up their bedding sheets regularly. I was waken up in the middle of the night by the repugnant smell of the pillow. The breakfast was ok, except that there were several flies hovering around my food, and the canned fruits they served were bad. The high rating of this hotel is so fishy. I would never come back again for sure. This is the fourth hotel in my week long trip. I enjoyed all of the other hotels 100%. It's disappointing to have such a bad experiences with this one.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2019 on Hotels
4 out of 5
by A verified traveler from Ottawa, Canada

Posted 25 May 2019
Location was excellent for an overnight stay before embarking on a cruise from a nearby terminal. Shops, restaurants and bank were close to hotel for any needed items. Staff were friendly and very helpful - gave clear and concise directions for the sightseeing we intended before embarkation. Check cruise terminal used for your cruise ship - there are terminals on both sides of the harbour and the hotel may not be as convenient for departures from other terminals
5 out of 5
by A verified traveler

Recommended.

Posted 10 Apr 2019 on Hotels
Very friendly staff. Lovely breakfast.
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