Ratings based on 14 Verified Reviews
4.7 Room cleanliness
4.2 Service & staff
4.8 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2020 on Hotels
Comment from Hotel Management
4 Apr 2020 by UTLTeam, Hotel Management
Great, we are happy that you loved your visit with us. Hope to see you soon again!
by A verified traveler
Spectacular View as a Rewad
Posted 13 Mar 2020 on HotelsThe road to the lodge is spectacular but in parts rather steep (We had 4x4 and no problems). The views from every spacious chalet and the restaurant are spectacular. The swimming pool and the grounds are well maintained. The food is ok but not spectacular.
Comment from Hotel Management
16 Mar 2020 by Natasha, Hotel Management
Dear Mr Ulrich,
Thank you very much for your review received, we appreciate the effort and your positive feedback and we are delighted to know that you have enjoyed your stay with us.
by A verified traveler
Posted 26 Jan 2020
The location was terrific. The rooms had fabulous views and were nicely clean and well appointed. the food and service was good.
Comment from Hotel Management
30 Jan 2020 by UTLTeam, Hotel Management
Thank you very much for the possitive feedback, much appreciated!
by A verified traveler
Posted 10 Dec 2019
Comment from Hotel Management
23 Dec 2019 by Team UTL, Hotel Management
Thank you, hope to see you soon again!
by A verified traveler
Posted 23 Nov 2019
Incredible views. Rooms were large and well appointed. Food was terrific. Only negative was lack of air-con as it was quite hot. Made use of the refreshing pool.
Comment from Hotel Management
23 Dec 2019 by Team UTL, Hotel Management
Thank you, much appreciated. Hope to see you again!
by A verified traveler
Cool UGAB Terrace Lodge.
Posted 6 Dec 2018 on HotelsIt was all we wanted and more..!! Thanks for everything and especially the helpful and happy staff you have,... from the man at the desk to your singing waiters and waitresses...!
The swimming pool was the best of our tripo ..lovely..! We had a GREAT stay at your Terrace Lodge
Comment from Hotel Management
11 Dec 2018 by Natasha, Hotel Management
We are delighted to hear that you enjoyed your stay with us and will ensure to share your review with our staff as it is always nice for them to hear how the made the guests happy and ensure a great guest experience.
by A verified traveler
Posted 24 May 2024
Schon die Lage und Aussicht aus den Chalets war super. Schöner Blick zu jeder Zeit auf die umliegenden Berge. Auch die Zip Line ist ein schönes Erlebnis. Nettes Personal. Speisenangebot morgens wie abends ist noch etwas ausbaufähug aber ok.
Comment from Hotel Management
28 May 2024 by UTLTeam, Hotel Management
Thank you for your review, much appreciated! Hope to see you again soon.
by A verified traveler
Posted 17 Oct 2022 on Hotels
Comment from Hotel Management
18 Oct 2022 by UTL Team, Hotel Management
Thank you very much for the feedback. Looking forward in welcoming you again.
by A verified traveler
Posted 24 Mar 2020
An sich hat das Hotel richtig Potenzial: Aufbau der Anlage und die Aussicht sind grandios. Das Zimmer war sehr geräumig und hatte eine tolle Aussicht vom Balkon. Leider ist es schon etwas in die Jahre gekommen, was grundsätzlich nicht schlimm ist (Liebe zum Detail ist schon vorhanden). Jedoch an der Sauberkeit muss noch gearbeitet werden (regelmäßiges Kehren würde schon helfen).
Comment from Hotel Management
26 Mar 2020 by WP , Hotel Management
Thank you for the positive review on the structure, facility, etc. We will work on those shortcomings that has been mentioned. We appreciate your feedback.
by A verified traveler from Paris
Posted 12 Mar 2020
Vue magnifique , lodge spacieux et repas de très bonnes qualité
Comment from Hotel Management
13 Mar 2020 by UTLTeam, Hotel Management
Thank you very much Arnaud for taking the time to report back to us on your visit with a delightful review. We really appreciate your great feedback.
