Ratings based on 670 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
I have stayed at Pullman before and will stay again. Excellent accommodation
Comment from Hotel Management
19 Apr 2024 by Sirilug Kraisoda, Hotel Management
Dear Wayne,We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Sirilug KraisodaAdministrative Coordinator
by A verified traveler
Posted 17 Apr 2024
Songkran was fun The Pullman is great
Comment from Hotel Management
17 Apr 2024 by Sirilug Kraisoda, Hotel Management
Dear Matthew, We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Sirilug KraisodaAdministrative Coordinator
by A verified traveler
Posted 4 Apr 2024
This is my 3rd time staying at the Pullman and I plan on staying there again on my next visit to Khon Kaen
Comment from Hotel Management
9 Apr 2024 by Bun Kengaksorn, Hotel Management
Dear Christopher, We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Sirilug KraisodaAdministrative Coordinator
by A verified traveler from Honolulu
Posted 26 Mar 2024
none
Comment from Hotel Management
28 Mar 2024 by Bun Kengaksorn, Hotel Management
Dear Clayton, We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Bun Kengaksorn Director of Rooms
by A verified traveler
Posted 16 Mar 2024
good location. great pool, room, price, lobby
Comment from Hotel Management
18 Mar 2024 by Bun Kengaksorn, Hotel Management
Dear David, We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Bun Kengaksorn Director of Rooms
by A verified traveler
Posted 17 Feb 2024
Good
Comment from Hotel Management
19 Feb 2024 by Bun Kengaksorn, Hotel Management
Dear Tat Ming, We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Bun Kengaksorn Director of Rooms
by A verified traveler from Portland
Posted 31 Jan 2024
Comment from Hotel Management
22 Mar 2024 by Bun Kengaksorn, Hotel Management
Dear Brian, We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Bun Kengaksorn Director of Rooms
by A verified traveler
Used to be better…
Posted 30 Jan 2024 on HotelsIt used to be better. Now poor Wi-Fi, declined food quality, and too soft mattresses.
Comment from Hotel Management
1 Feb 2024 by Bun Kengaksorn, Hotel Management
Dear Elmar,Thank you for taking the time to share your valuable feedback. Please accept our sincere apologies for any shortfalls in the experience provided to you during your stay. We do regret hearing from you as the hotel's condition did not meet your expectations. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the high level of services and products we strive to deliver here at Pullman Khon Kean Raja Orchid at all times. We value your support and comments and hope to serve you again on your future trips to Khon Kaen.Yours sincerely,Bun KengaksornDirector of Rooms
by A verified traveler
Posted 29 Jan 2024
Comment from Hotel Management
22 Mar 2024 by Bun Kengaksorn, Hotel Management
Dear Kanisha,Thank you for taking the time to share your valuable feedback. Please accept our sincere apologies for any shortfalls in the experience provided to you during your stay. We do regret hearing from you as the hotel's condition did not meet your expectations. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the high level of services and products we strive to deliver here at Pullman Khon Kean Raja Orchid at all times. We value your support and comments and hope to serve you again on your future trips to Khon Kaen.Yours sincerely,Bun KengaksornDirector of Rooms
by A verified traveler
Posted 20 Jan 2024 on Orbitz
Comment from Hotel Management
22 Jan 2024 by Bun Kengaksorn, Hotel Management
Dear Czeslawa, We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Bun Kengaksorn Director of Rooms
