Ratings based on 978 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Quiet and nice place
With scale to weight the baggages
Comment from Hotel Management
14 Jun 2024 by gong, Hotel Management
Dear Yuen Ting,Thank you for your kind words! We're thrilled to hear that you found our hotel to be a quiet and pleasant place for your stay. Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. We hope to welcome you back again soon for another enjoyable visit.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler
Posted 12 Jun 2024
Good links to metro and airport. Quiet enough, no disturbances overnight.
Comment from Hotel Management
12 Jun 2024 by gong, Hotel Management
Dear Jack,We're glad you found our location convenient and enjoyed a quiet night's sleep without disturbances. Thank you for choosing us, and we hope to welcome you back soon.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
5 Jun 2024 by gong, Hotel Management
Dear Kathleen,Thank you for rating us on Expedia. Hope to see you again soon.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler
Posted 2 Jun 2024
I’m going to book in this hotel next time I come to
Visit Thailand
Comment from Hotel Management
2 Jun 2024 by gong, Hotel Management
Dear Ma Lina,Thank you for your positive feedback. Looking forward to seeing you again soon.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler
Posted 16 May 2024
excellent hotel and great staff
Comment from Hotel Management
17 May 2024 by gong, Hotel Management
Dear Shaun,Thank you very much for the review and feedback that I will share with the team. Looking forward to seeing you again in the near future.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler
Posted 5 May 2024
We had a good stay ate Maitria hotel. The staff was excellent; very helpful and courteous. The location is also great-- very close to Terminal 20 (walkable) and also Asoke BTS station. There is a cafe within the hotel that serve breakfast and that was a nice bonus.
The amenities and the room were a little below our expectations though. We had an issue with the sink clogging on our first day and the bathroom amenities were very bare bones (no iron/ironing board in the room either).
Comment from Hotel Management
5 May 2024 by gong, Hotel Management
Dear Shruti,Thank you for your feedback that I will share with the team for improvement, however for iron/ironing board is on request, so next time you can call our staff. Hope to see you again soon.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler from Vancouver
Posted 30 Apr 2024
Place is so nice and super cozy close to bothe MRT and BTS lines also Emsphere is within walking distance 5 mins Noom was really grest and helpful staff greets us no matter the time of day either leaving or returning will stay again
Comment from Hotel Management
1 May 2024 by gong, Hotel Management
Dear sam,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler
Posted 17 Apr 2024
Easy to go everywhere near shopping mall. A lot of restaurants .
Comment from Hotel Management
17 Apr 2024 by gong, Hotel Management
Dear Khun Sataporn,Thank you for your positive review. Hope to see you again soon.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler
Posted 16 Apr 2024
Great hotel
Comment from Hotel Management
16 Apr 2024 by gong, Hotel Management
Dear Antony,Thank you for your compliment. Hope to see you again soon.Best regards,Kriengsak HansaGeneral Manager
by A verified traveler from Jersey City
Posted 9 Apr 2024
This is an absolutely beautiful hotel with amazing amenities. The staff were extra attentive and informative.
Comment from Hotel Management
10 Apr 2024 by gong, Hotel Management
Dear Dwayne,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
