Ratings based on 987 Verified Reviews

3.9 out of 5
73% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Apr 2024
Comment from Hotel Management
3 May 2024 by Tat, Hotel Management
Dear Chad,Thank you for your 5-star rating! We are delighted to know that you had an excellent experience at our hotel. Your satisfaction is our greatest reward. If there are aspects of our services that you think we can enhance, please feel free to share your suggestions. We are committed to continually improving our guest experience. We look forward to making your next stay even better!Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel
4 out of 5
by A verified traveler

Posted 2 Mar 2024 on Hotels
Comment from Hotel Management
4 Mar 2024 by Tat, Hotel Management
Dear Emanuel,Thank you for your rating. As we constantly strive to deliver exceptional service, your feedback greatly encourages us. We regret not having the opportunity to hear more about your experience. If you have any suggestions for improvement, we would be grateful to hear them during your next visit. We look forward to welcoming you back for an even better experience.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel
5 out of 5
by A verified traveler

Posted 1 Mar 2024 on Hotels
Comment from Hotel Management
4 Mar 2024 by Tat, Hotel Management
Dear LIRON,Thank you for your high rating! It's fantastic to hear that our hotel met your expectations. We're always striving to provide excellent service and we're thrilled we hit the mark for you. We would love to hear more about your experience. Please come back soon! We look forward to serving you again and continuing to meet your lodging needs.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel
4 out of 5
by A verified traveler

Posted 26 Feb 2024
Comment from Hotel Management
4 Mar 2024 by Tat, Hotel Management
Dear Timothy,Thank you for your rating. We're delighted to see you had a positive stay. While we noticed you didn't share specific details, we're always seeking ways to enhance our services. We welcome any feedback that can help us make your future stays even better. We look forward to having you with us again and promise to make your experience worth a perfect 5-star rating.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel
2 out of 5
by A verified traveler

Posted 15 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Tat, Hotel Management
Dear JAE WON,We're sorry to see that your experience didn't meet expectations. While we pride ourselves on excellence, we understand that there's always room for improvement. Although there were no specifics mentioned, your feedback is invaluable and we're committed to using it as a learning experience. We hope to have another opportunity to provide you with an improved experience and display our true potential.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel
5 out of 5
by A verified traveler

Posted 3 Feb 2024 on Hotels
Comment from Hotel Management
12 Feb 2024 by Tat, Hotel Management
Dear floyd,Thank you for the perfect score! We're thrilled you found our hotel excellent, even though you didn't elaborate on specifics. We're committed to ensuring exceptional service for all our guests. It would be great if you could share your experience next time. We look forward to welcoming you back soon!Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel
5 out of 5
by A verified traveler

Posted 27 Jan 2024 on Hotels
Comment from Hotel Management
13 Feb 2024 by Tat, Hotel Management
Dear Scott,Thank you for awarding us a perfect rating. We are thrilled to know that your overall experience with us was excellent. We are committed to improving and enhancing every guest's stay, so we would appreciate any specific feedback you may have. We hope to welcome you back in the future to create another exceptional experience for you.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel
3 out of 5
by A verified traveler

Posted 16 Jan 2024
Location
4 out of 5
by A verified traveler

Posted 10 Jan 2024 on Hotels
Comment from Hotel Management
22 Jan 2024 by Tat, Hotel Management
Dear jan,Thank you for taking the time to leave a rating. We are glad to see you've given us a high score and hope you had a comfortable stay at our hotel. We are always striving to improve our services and would appreciate if you can provide us with specific feedback. We value your input and would love to hear about your stay. We look forward to welcoming you back.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jan 2024 on Hotels